Senior Sales Manager & Country Host DACH

<p> </p> <p> </p> <p><strong><span>Why this job matters</span></strong></p> <p><strong><span> </span></strong></p> <p><span>The Senior Sales Manager owns and facilitates relationships with strategic customers, leading a team of account managers in DACH region who are focused on building trusted relationships across customers while contributing to long-term and impactful partnerships. </span></p> <p><span>Also, as Country Host for Germany and Switzerland represents International at relevant in country Forums &amp; Influencing events &amp; key customers​; ensures strong engagement plans to create best colleague experience​ and ensures relevant governance is met in association with leadership team.</span></p> <p> </p> <p><strong><span>What I’ll be doing – your accountabilities</span></strong></p> <p><strong><span> </span></strong></p> <p><strong><span>Senior Sales Manager</span></strong></p> <ul type="disc"> <li><span>Revenue &amp; Pipeline Management: Leads and supervises the quality, efficiency and effectiveness of sales activities focused around selling strategic products and/or services, developing new accounts and/or expanding existing accounts.</span></li> <li><span>Manages resources in a cost-effective, innovative manner including assisting sales executives in the effective use of resources and tools.</span></li> <li><span>Participates in establishing financial goals, objectives and measurements to meet growth targets within the sales specialism.</span></li> <li><span>Leads the identification of critical market segments through market research and competitor analyses and recommends sales strategies for improvement.</span></li> <li><span>Oversees the preparation of sales production reports for senior management.</span></li> <li><span>Ensures continuous feedback from key customers through driving NPS and the analysis of results to ensure positive client relationships and satisfaction.</span></li> <li><span>Cross-functional collaboration: work closely with marketing, product development, and customer service teams</span></li> <li><span>Partners with top sales executives in overseeing the implementation of sales plans, goals, strategies and objectives to achieve team goals and revenue objectives plans to create and close product/service opportunities.</span></li> <li><span>Mentors, coaches, and manages a team of account managers to develop current and future team capabilities and monitor performance</span><span> </span><span>and working with human resources on employee-related issues.</span></li> <li><span>Leads the implementation of continuous improvement opportunities </span></li> <li><span>Sales strategy development &amp; execution: To develop a comprehensive account plan focused on expanding our existing customer base, alongside a targeted sales strategy aimed at acquiring new clients selectively and strategically</span></li> </ul> <p><strong><span> </span></strong></p> <p><strong><span>Country Host</span></strong></p> <ul type="disc"> <li><span>in-country legal entity board director​</span></li> <li><span>Member of the wider regional LT </span></li> <li><span>Key contributor to regional strategy &amp; support regional leadership​</span></li> <li><span>Engage with relevant ROM’s on operational issues, risk , governance &amp; compliance​</span></li> <li><span>Represent International at industry events, public meetings and analyst conferences. Including media activity where necessary. Attend conferences and customer / supplier meetings as required​</span></li> <li><span>Drive site / country level engagement​</span></li> <li><span>Collaborative interaction with workers councils / unions where relevant​</span></li> <li><span>For clarity, there is no P&amp;L ownership</span></li> </ul> <p> </p> <p><strong><span>Skills required for the job</span></strong></p> <p><strong><span> </span></strong></p> <p><strong><span>Senior Sales Manager</span></strong></p> <ul type="disc"> <li><span>Drives &amp; motivates team to deliver targets &amp; goals. With specific focus on growth.</span></li> <li><span>Insight and business development driven – building the need in the customer through tech trends, industry and customer insight</span></li> <li><span>Able to explain the benefits of BT’s standard products and repeatable solutions in a compelling way for the customer</span></li> <li><span>Manages team sales performance and strategic growth of group of accounts through the team.</span></li> <li><span>Depending on the needs of the individual account – there will be a need to coaching in</span></li> <li><span>‘Farming’ capability i.e. the ability to land and expand in a client account to find opportunities based on strong relationship management</span></li> <li><span>‘Hunting’ capability i.e. the ability to open new doors in terms of account acquisition or product introduction</span></li> <li><span>Brings to life the BT strategy &amp; vision and values for the team and BT customers.</span></li> <li><span>Manages the customer E