VP, AMS Solution Consulting Commercial, Canada & LATAM

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

• Lead the direction of the SC Team Leads and Managers and other SC’s within the region, and development of long-term coverage plans for the region.
• Lead change and through change of a hyper growth company.
• Partner with sales counterpart to develop of account/business strategy.
• Partner with sales counterpart in support of business selling motion.  Activities will include: high-level presentations, problem resolution, relationship development, and coordination of corporate resource involvement with the top prospects within the region.
• Coordination/liaison of strategic development of resources within the region, including approval of training plans, career development planning, conducting regular reviews, coaching/counseling SC's for their professional growth.
• Compensation decisions for the ever-changing business.
• Review of resource utilization, planning for specialized coverage of all major sales activity areas (Direct, Channel, OEM and Marketing), and review of the resource matching process. 
• Provide assistance to the managers in the recruitment and hiring of SC's to fill staffing requirements. 
• Develop key strategic relationships with Channel Partners to drive market share 
• Create an organizational culture in the regional SC Organization that will be a basis for the motivation, development, and retention of all SC’s .
• Participate in regular territory reviews with regional sales directors resulting in a detailed understanding of the top deals in the region.
• Speak to press and analysts about ServiceNow technology – from product releases to overall value propositions.
• Additional responsibilities include: development of relationships with other organizations inside ServiceNow as well as maintaining current knowledge of both corporate and industry direction. 

 

Qualifications

To be successful in this role you have:

• Experience working in a fast-growing environment and understanding of different cultural and working environments.
• Experience in coordinating large scale recruitment programs.
• Understanding of standard approaches to coaching, mentoring and management of individual contributors and managers.
• Ability to motivate and inspire a growing team of leading Presales Solutions Consultants
• Experience in Value Based Selling or Solution Selling.
• A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices.

 

 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination o