Senior Executive Assistant, Operational Risk

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• Works on a wide variety of complex support assignments of large scope, high impact, and complexity, coupled with a deep and broad understanding of the operational environment. Applies a variety of complex support methods/skills with significant autonomy to develop responsive, effective customized solutions. Works on complex and high impact

• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Ensures matters pending responses are completed with in a timely manner.

• Provides first pass handling of leaders emails and voicemails. Arranges meetings, schedules appointments, and follow-ups. Ensures the accuracy and effectiveness of leaders' calendars.

• Arranges and coordinates meetings, appointments, lunches, dinners, and parties. Partners with other assistants to coordinate multiple executives’ calendars. Ensure materials are available and printed in advance of meetings.

• Coordinates and schedules travel arrangements. Coordinates internal moves and office reconfigurations.

• Tracks and enters time and attendance. Participates in orienting and training new team members.

• Maintain business files. Answers telephone calls, takes messages, and forwards information to appropriate personnel. Screens and redirects calls to management and staff.

• Communicates with management to convey information, collect data and coordinate administrative details.

• Prepares correspondence including forms, tables, proposals, and reports. Opens, sorts, and distribute mail. Send outgoing mail. Distributes requests for information, track progress, and follow up.

Qualifications You’ll Need
The Basics

• Minimum HS Diploma or GED

• 6+ years of Clerical, Administrative or Related Experience

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

Does this job require remaining in a stationary position, including but not limited to, primarily sitting and standing? Primarily remain in a stationary position.

Does this job require the ability to move about inside or outside the work environment to complete the major responsibilities of the job? No required movement about the work environment to complete the major responsibilities of the job.

 

Does this job require the ability to transport physical objects? No

 

Primarily, where is this job performed? Primarily performed indoors in an office setting.

Does this job require the ability to operate equipment or machinery?

Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

Does this job require the ability to communicate verbally or in written form?

Ability to communicate verbally.; Ability to communicate in written form.

Does the job require travel? Travel up to 10% of the time.

Does this role require testing or assessments to measure the ability to perform the job? No

Bonus Points If You Have

• Associates Degree in Business Administration or Management Preferred

• 8+ years of Clerical, Administrative or Related Experience

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

The application window for this position is anticipated to close on Oct-16-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.