Pre-Sales Technician

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.

Additional information can be found at www.ttm.com

This position is responsible for providing Pre-Sales Technical Review upon receipt of a customer data package prior to quotation.  Review process is to identify technology, base materials and special internal/external process requirements based on TTM manufacturing capabilities and guidelines.

This position is responsible for:

• Ensuring data package from customer is complete before acceptance of the package.  Interfaces with customer to resolve problems and discrepancies.
• Interfaces with application engineers on Advanced Designs prior to quotation on advanced / challenging designs.

Provides print translation for the inside sales administration group to use for quoting.  Creates a quotation worksheet and checklist and forwards to Senior Inside Sales Administrator

ESSENTIAL FUNCTIONS:

Customer Data Review Ensure that the customer data is promptly reviewed, and data discrepancies noted. Interfaces with customer to resolve problems and discrepancies. Creates quotation worksheet and checklist and forwards to Senior Inside Sales Administrator.

Advanced Design Review Interfaces with application engineers on Advanced Designs priors to quotation. Ensure adequate communication to the customer concerning any issues that may impact the timely quotation of their product.

Maintain a professional, friendly, and service oriented approach to all communication functions. The Pre-Sales Technical Review Technician is responsible for the promptly reviewing and communicating customer RFQ requirements to the Senior Inside Sales Administrator.

JOB QUALIFICATIONS:

Qualified applicants must hold U.S. Citizenship or Permanent Resident status.

Knowledge related to the PWB industry required. Five years of PWB experience required. Three years in the specified process discipline within a Preproduction environment.  Employee must be able to demonstrate expert knowledge of the process and be able to perform the process on nearly all jobs and challenges that have been assigned without extra guidance and support. Ability to use Star Systems, Valor/Genesis, or all Gerber viewer for data design review. Experience in tasks requiring strong attention to detail. Demonstrated strong and effective communication skills. Work independently with little supervision and competent decision-making abilities. Demonstrate involvement in the improvement of the process discipline.

Implement own recommendations and see projects through to completion.

Ability to communicate effectively by telephone and in group meetings and discussions.

Ability to give and receive information accurately.

Ability to follow directions and procedures accurately; to organize facts and figures; apply basic arithmetic.

PHYSICAL DEMANDS

• Daily sitting focusing on and operation of a personal computer or terminal keyboard to enter data for over 60 minutes at a time.
• Travel required 0% of the time.

EQUIPMENT USED AND NECESSARY

• Calculator
• Personal computer or terminal
• FAX
• Photocopier
• Telephone

ENVIRONMENT

• Office environment. Air conditioning, fluorescent lights.
• Production environment, noise and safety precautions must be taken at all times.
• Close proximity to chemicals used in production.
• The work environment is typical of most administrative offices. 
• This facility contains chemicals that are known by the State of California to contain harmful or cancer causing agents. This facility contains high voltage equipment.

Compensation and Benefits:

TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered.