Head of Infrastructure

Clerk is the storefront of all its customers and handles billions of requests monthly. We expect that to grow by a lot! As the Head of Infrastructure at Clerk, you will play a pivotal role in overseeing and managing our organization's technology infrastructure, ensuring it is robust, efficient, and capable of supporting our product. You will eventually lead a team of talented professionals responsible for designing, implementing, and maintaining our infrastructure to ensure it meets the highest standards of performance, security, and scalability.

Responsibilities:

• Infrastructure Management: Lead the deployment, and maintenance of scalable, efficient, and secure infrastructure on GCP.

• Automation: Develop and maintain automation scripts and tools for provisioning, configuration, and deployment, ensuring repeatability and reliability.

• Monitoring and Alerting: Establish and maintain robust monitoring and alerting systems to proactively identify and address performance bottlenecks and issues.

• Incident Management: Participate in on-call rotation and work closely with the engineering team to resolve incidents, conduct post-incident analysis, and implement preventive measures.

• Security: Collaborate with the Head of Security to implement best practices for infrastructure security, compliance, and vulnerability management.

• CI/CD Pipeline: Build and enhance continuous integration and continuous deployment pipelines to streamline software delivery processes.

• Capacity Planning: Assess and plan for system capacity to support future growth, ensuring optimal resource utilization.

• Documentation: Maintain detailed and up-to-date documentation for infrastructure configurations, processes, and procedures.

• Mentorship: Provide guidance and mentorship to junior team members, fostering a culture of learning and improvement.

Qualifications:

• Proven experience in an Infrastructure leadership role, with a minimum of 5 years of hands-on experience.

• Strong knowledge of GCP and Cloudflare

• Experience with containerization and orchestration technologies

• Expertise in monitoring and alerting solutions

• Understanding of network protocols, security best practices, and compliance standards.

• Knowledge of database management and optimization preferably using our DB stack(eg. Postgres, Redis, and Cloudflare) 

• Excellent problem-solving skills and the ability to work well under pressure in a fast-paced startup environment

• Proficiency with Golang is a plus but not a requirement

Benefits:

💰 Competitive Salary – We want you to know that we value the skills and experience you bring to the table. We go out of our way to make sure that you feel fairly compensated.

📈 Equity Ownership – At Clerk, we believe in shared success. That's why we offer a stock option plan so that everyone can benefit from the growth and prosperity of the company.

⚕️ Health Coverage – We care about your well-being. That's why we offer top-tier health insurance to ensure that your health needs are fully met.

🎧 Work Gear - Set up your ideal home office with the gear of your choice. At Clerk, we want to ensure that you have everything you need to perform at your best.

📚 Education Stipend - Purchase books, courses, videos, conferences, and event tickets that help you up level your skills.

🏖️ Flexible Vacation Policy – We believe in work-life balance and trust you to take the time you need. Although we recommend 25 days per year, our vacation policy is unlimited. This is in addition to observing national holidays specific to your country of residence.

🌍 Diverse and Inclusive Team – Join our exceptional, diverse, and globally distributed team at Clerk. We are committed to fostering an inclusive environment where everyone can contribute their best in building impactful products and tools for the modern web.