Library Branch Manager

Job Overview

The Library Branch Manager oversees the operations of a specific library branch, ensuing smooth daily functions, staff supervision, community engagement, and policy implementation.   

Ideal Candidate

• Library Branch Managers lead and mentor branch staff and communicate the Library’s mission and strategic plan as part of the library’s Leadership Team. Job responsibilities are focused on personnel management by promoting a healthy work environment and onboarding new staff, and facilities management by making note of and delivering reports regarding the status of the branch. Candidates should have experience managing a library or other public service facility and supervising staff, including training and performance evaluation.
• The ideal candidate will have a Master’s degree in Library Science and at least three years of supervisory experience managing a library or similar public service facility. 
• Bilingual skills (speaking and writing proficiency in English and Spanish) are highly desirable.

Starting Salary

$71,552 - $93,017

Benefits

Click HERE to view our Benefits at a glance

Core Competencies

• Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

• Manages day-to-day operations of a branch library, ensuring service delivery hours are observed.
• Acts as custodian of all agency monies and inventory.
• Implements workflows and service plans ensuring they are carried out effectively and efficiently.
• Responsible for meeting customer service metrics.
• Communicates Library’s mission and values to employees and accomplishes Library’s goals and objectives.
• Creates weekly schedules, weekend schedules, and task time for staff.
• Tracks, reviews, and approves employees’ timecards, hours worked, leave and accruals using timekeeping software.
• Leads staff meetings on a regular basis and holds individual 1-on-1 meetings with direct reports.
• Supervises purpose-based teams including Customer Service & Instruction (CSI) team and Material Handling & Inventory (MHI) team; oversees onboarding checklist, performance evaluations, and progressive discipline when needed.
• Implements policies, procedures, and training as directed by library management.
• Serves on or leads library committees and task forces as directed.
• Participates in talent acquisition for the organization.
• Builds community support and partnerships.
• Oversees implementing, scheduling and delivery of programming following Learning Experiences curriculum, guidelines, and standards.
• Ensures all statistics, reports, and surveys are completed correctly and submitted on time.
• Submits facility request work orders in a timely manner and follow up as needed.
• Reports building, personnel, customer, services issues to manager.
• Maintains a clean, safe, and welcoming building.
• Completes monthly safety reports and inspections.
• Trains, schedules, and supervises library volunteers. 
• Other related duties as assigned.

Job Specifications

• Knowledge of management principles and leadership styles.
• Knowledge of the role of the public library and the services it provides to a diverse clientele in an environment of rapid technological change.
• Ability to understand, interpret, and communicate policies and procedures for customers and employees. 
• Ability to be flexible,