Donor Services Associate

Description

If you want to be a part of a growing organization and make a difference in the community, come work for Shalom Austin!

Compensation 

· We’ll pay you an hourly wage of $19.00 - $21.00.

Our great benefits

· We’ll provide a FREE membership to the fitness and aquatics center, and offer you discounts on programs, including personal training.

· We are a learning organization! Our staff have regular opportunities for training and continuing education.

· We offer outstanding medical insurance coverage through Cigna, and we’ll pay over 80% of the premium cost of our base plan on your behalf.  

· You will have the option to contribute to our 403(b) with and the opportunity for a company match.

· We provide life and long-term disability insurance, and we pay 100% of the cost for you. 

· We will give you lots of paid time off. First-year employees receive: 18 days of paid time off, and more than 15 Jewish and Federal holidays. 

· We’ll offer you up to a 50% discount for your kiddos in our amazing early childhood program, as enrollment allows.  

· You will have access to our amazing Employee Assistance Program (EAP).

· We understand that you need a work/life balance and that you have commitments outside of the workplace, so we’ll do our very best to offer you some flexibility in your work schedule.  

· We’ll provide you with the opportunity to make a difference in the Central Texas Jewish community every day.   

About the Job

We need you to fill the role of Donor Services Associate. This is a full time, non-exempt position. You’ll wow us by masterfully performing the following key duties and responsibilities:   

· Accurately and efficiently supports the processing of online and offline pledges, payments, recurring gifts, payroll deductions, and gifts of stock for Shalom Austin.

· Provide reports on gifts to date, outstanding gifts, and pledge remainder balances and communicate payment reminders to donors of all levels.

· Participate in monthly reconciliation of donor data to ensure accuracy.

· Ensure donors are properly acknowledged in a timely and genuine manner, creating custom acknowledgments as needed, and updating communications on a regular basis to ensure relevance.

· Coordinate direct mailings with the mail house including managing postage, and general project logistics.

· Maintain stationery and office supply for the Development team including placing orders as needed with the printer.

· Consistently update the Shalom Austin calendar and support the Development team with individual calendaring as requested.

· Support the Development team on all other fundraising initiatives, email management projects, and events, as needed. 

Requirements

 · Associate or bachelor’s degree preferred though not required.

· Minimum 1 year of experience working in nonprofit development and/or donor database management.

· Adhere to our Mission, Core Values, and all HR policies and procedures.

Preferred Education and Experience 

• Working knowledge of nonprofit fundraising practices. Experience working on special events and fundraising campaigns is a plus.

• Raiser’s Edge, RENXT, Financial Edge, FENXT, and Luminate Online experience preferred.

• High level of integrity and ability to handle confidential, sensitive issues with diplomacy and discretion.

• Experience with data entry and complex databases 

• Demonstrated ability to maintain a high level of accuracy and attention to detail.

• Cultural competency with Judaism or Jewish culture.