Supervisor Data Analytics and Performance Management

About GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary
Performance Management is seeking an analytical professional to support company-wide operational and financial intelligence in Glovis America. This role focuses on analyzing financial and operational performance across all sites and departments, developing analytical models that support operational improvement and cost optimization. The Supervisor will work as a trusted partner in data analytics, operational and financial performance management. Responsibilities include managing analytical performance reports, conducting cost and profitability analysis, and supporting initiatives of improving operational performance and ensuring alignment with business plan and short/long term growth. Success in this role requires a strong problem-solving and communication skills, understanding of operational and financial performance metrics, and data-driven decision making within complex operational environments.

Responsibilities
• Conduct monthly performance review for company key initiatives (MBOs), financial and operational key performance indicators (KPIs), provide data-driven insights on root cause and risks
• Design, develop, and maintain interactive dashboards and responsive reporting interfaces (Power BI or equivalent) to monitor KPIs related to financial, operations, and logistics performance
• Build, optimize, and manage SQL queries and backend date processes to support reliable, scalable data storage and retrieval
• Develop user-friendly data tools and web-based components that improve accessibility, usability, and cross-device consistency
• Integrate data from multiple systems, APIs, and enterprise platforms to support analytics and operational workflows
• Use Python and notebooks for data exploration, visualization, automation, and analytical prototyping
• Conduct trend, variance, and root cause analyses to identify inefficiencies and improvement opportunities
• Build and refine predictive models (ex. regression, classification) to support forecasting and risk identification
• Automate recurring reporting and data workflows to reduce manual effort and improve delivery speed
• Collaborate with developers, analysts, and operational stakeholders in an agile environment to deliver data-driven solutions
• Translate analytical findings into clear, actionable insights and recommendations for technical and non-technical audiences
• Participate in usability testing and incorporate stakeholder feedback to improve interface design and workflow efficiency
• Prepare executive reporting and lead performance analysis through visualizations and data-driven insights
• Collect and document key initiative progress, KPI definitions, system architecture, data flows, and tool configurations for interdepartmental collaborations
• Participate in Agile sprint planning, testing cycles, and retrospectives to support continuous improvement
• Provide user training materials and guidance to improve adoption and effective use of analytics tools
• Support testing and validation during deployment of dashboards, automation workflows, or new platform features
• Conduct benchmarking and industry research to inform operational and technology improvement initiatives
• Maintain continuous learning by evaluating emerging development frameworks, automation tools, and AI-assisted analytics technologies
• Other duties as assigned
Compensation Range
$74,000 - $84,000 per year (Subject to Compensation Study Upon Candidate Selection)

Benefits of Working at GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company pol