Business Development Manager – Product Recall

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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Business Development Manager – Product Recall

BUSINESS DEVELOPMENT MANAGER

Lead and grow Sedgwick's Brand Protection and Recall Solutions business across Australia, helping organisations navigate product safety challenges and protect their brands when it matters most.

This is a unique opportunity to drive the growth of a globally recognised market leader in product recall, incident response, and brand protection. As a strategic business development manager, you will be responsible for expanding Sedgwick's presence across Australia by cultivating new client relationships, identifying emerging market opportunities, and strengthening our position as the trusted partner of choice for recall preparedness and response.

Working closely with manufacturers, pharmaceutical and medical device companies, insurers, law firms, and industry stakeholders, you will develop and execute commercial growth strategies that deliver sustainable business outcomes.

Leveraging Sedgwick's global expertise, international network, and industry-leading capabilities, you'll operate with a high degree of autonomy while helping shape the future of Brand Protection and Recall Solutions across Australia.

Key Responsibilities

• Develop and execute Sedgwick's Brand Protection and Recall Solutions growth strategy across Australia

• Identify, qualify, and secure new business opportunities across target industries, including medical devices, pharmaceuticals, Tech and consumer products.

• Build, nurture, and grow a portfolio of strategic client relationships, acting as a trusted advisor on product recall preparedness, response, and remediation solutions.

• Develop and maintain a robust pipeline of prospective opportunities, using a consultative approach to identify client needs and align Sedgwick's solutions accordingly.

• Represent Sedgwick at industry conferences, networking events, trade associations, webinars, and roundtables.

• Lead client proposals, presentations and commercial negotiations with support from global subject matter experts.

• Collaborate closely with operations, client services, marketing, and global recall teams to ensure seamless client onboarding and service delivery.

• Utilise CRM platforms and market intelligence to manage pipeline performance and sales activity.

About You

• Demonstrated success in business development, account acquisition, or commercial leadership roles,

• An exceptional relationship builder and networker, with the ability to engage, influence, and establish credibility with senior stakeholders and decision-makers.

• Commercially astute, with strong strategic thinking and the ability to prospect, identify and convert market opportunities.

• A confident communicator, comfortable delivering thought leadership, client presentations, and speaking at conferences or events.

• Skilled in consultative selling, with the ability to understand client challenges, identify needs, and develop tailored solutions that deliver value.

• Highly organised and disciplined in pipeline management and CRM utilisation, with a data-driven approach to business development.

• Self-motivated and results-focused, able to work autonomously while collaborating effectively within a global organisation.

• Experience in product safety, recall, regulatory affairs, risk management, crisis management, quality assurance or related sectors will be highly regarded.

Why Sedgwick?

Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times. Every day, our colleagues are working to make the world better. They're helping people recover after an injury or illness. They're assisting with damage from a natural disaster. They're even giving back to oth