Office Operations and Compliance Administrator

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact.
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As the Office Operations and Compliance Advisor, you’ll support the day-to-day operations and community initiatives of Boldr. You’ll have the opportunity to fuel our growth by ensuring everything within the office runs like a well-oiled machine. You will also engage and empower Boldr’s community impact internal stakeholders. You must be passionate about compliance, project management, and driving various advocacies that advance Boldr’s core values and goals. This role will assist in managing all Boldr’s projects relating to all things office operations and compliance with the purpose of providing efficient, effective and compliant working environments for Boldr’s Team Members, whether working from home or from office. You will seek to improve safety and security along with the ZA Facilities leader(s), to support Boldr’s strategic compliance goals, as well as internally audit Boldr’s compliance to legal, statutory and certifications requirements. You’ll work closely with various teams like Information and Communications Technology (ICT), Marketing, People Experience (PX), Impact, and Client Experience. You’ll also serve as the point of contact of all external stakeholders being our co-tenants, landlords and Security Providers.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Office Operations

• Assist with Asset management: manage and update inventory.
• Maintain office services by organizing office operations and procedures along with Facilities leadership.
• Maintain office efficiency by planning and implementing office layouts and motivating for any equipment procurement.
• Measuring and auditing the office and operations against standards; motivating necessary adjustments and working with the Operations Operations/Facilities leaders to implement the required improvements.
• Daily office and perimeter walkabouts to observe and communicate any deviations in terms of security and compliance.
• Keep the Operations Operations/Facilities leaders informed by reviewing monthly reports; summarizing information and assist to identify trends.
• Assist to Achieve financial objectives by keeping the Office Petty Cash expenditure sheet updated
• Assist the Facilities leader to ensure our office is orderly, healthy, safe, and is conducive to a productive atmosphere.
• Assist with the sourcing of quotations and drafting of motivations for Director of Country Operations’ consideration.
• Assist in planning all Boldr employee engagement activities during shifts in order to increase interaction and participation.
• Assist the Office Operations leader with the well-being of employees within the office by planning and implementing health and wellness initiatives.
• Assist the Facilities leader in managing all compliance and auditing record keeping.
• Responsible for the scheduling transportation requirements on time in accordance with the Transport Contractor SLA.
• Leverage, and at times align with, the best office operations practices from other Boldr regions and decide on best fit for ZA.
• Assist the Office Operations leader in the creation, management and execution of Boldr ZA business continuation plan (BCP).
• Coordinate shifts and working arrangements with client teams to ensure supervision on site for every shift.

Community

• Assist the Office Operations leader the conceptualization, project management, implementation, and monitoring of internal community-focused projects in current and future Boldr team member communities.
• Assist in the creation and monitoring Boldr’s pipeline of team member projects and advocacies and expand opportunities for team member engagements in such activities.
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