Technical Project Manager

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

This Global Design team is filled with incredibly talented and high performing designers.
The Global Design Strategy and Foundations team has a team of global program and project managers enable Global Design to work with autonomy, mastery, and purpose by centralizing important decisions and functions. We work together to turn complexity into clarity, enabling team members to be more informed, more collaborative, and more creative. And we provide insight and guidance to influence decision-making, improve processes, and support success for everyone in Global Design. We are open, humble, creative, and helpful.
We prioritize, plan, and connect so that design can deliver. The output of the work we do with design, engineering, product and business teams reaches millions of homes as they are relaxing, troubleshooting, and connecting.

Job Description

The Technical Project Manager 3 is a key member of the Global Design team reporting into the Director of Global Design Strategy and Foundations. Global Design has ten sub teams that all contribute to a shared goal of consistency and exquisite user experience.  Employing a consistent approach to the planning and execution process across all release vehicles is critically important to ensure optimal quality and reliable communication (e.g., progress of work, release communications). As a Technical Project Manager, you are assigned a sub team and play a vital role as a trusted partner to advise and guide efficient planning and execution activities within that platform.You provide consultative, practical, and hands-on services that support the design, product and engineering stakeholders, listening to their needs and proactively addressing them through a process of continuous improvement. There will also be roadmap projects that you help organize and drive the team to completion. You will interact with a mix of stakeholders across the design, product and engineering disciplines at all levels, including senior leaders. You will have direct and meaningful impact on helping your assigned platform team efficiently and predictably deliver quality software.

Primary Duties and Responsibilities

• Be a trusted partner within your assigned sub team. Enthusiastically dive in and get your hands dirty while encouraging and enforcing the teams to plan and execute their work efficiently and responsibly, following standards, best practices, and established business rules.
• Ensure that design activities (primarily in Smartsheet and Jira) are accurately maintained in our systems of record, including status updates, linking to roadmap, etc. Here, too, there will be a combination of hands-on contribution to maintaining the integrity of our tracking systems, alongside driving the teams to accurately maintain their work in these systems.
• Coach teams on implementation of planning and execution ceremonies, building good habits that reinforce the standard operating procedures.
• Lead some planning and execution ceremonies across and within design teams, ensuring alignment and continuous improvement.
• Understand the underlying team dynamics, help remove blockers and allow the team to operate smoothly.
• Be able to coalesce the day-to-day, on-the-ground team behavior into a concise, clear story of how they are doing, where their challenges lie, and what strategies we should employ to improve.
• Facilitate design ceremonies.

Shape & Reinforce Standards and Best Practices

• Contribute to the shaping of standard operating practices as part of a centralized Global Design Program Management team. Bring the insights you have gathered from your assigned sub team and make recommendations for improvements.
• Educate, drive, and foster the adoption of the standard practices within your assigned platform.
• Work together to foster a cult