Jobs and Careers
EU
ITP Process Improvement and KPI Lead
European Wax CenterUnited Statesfull_timeVerifiedPosted 6 Feb 2026
About the role
- ITP Process Improvement and KPI Lead is a strategic partner and will primarily be responsible for the communication and implementation of the plant manager’s vision and standards.
- Responsibilities include collaborating with plant personnel and support groups to align on plant goals and deliverables.
- Candidate will track and escalate progress of initiatives for plant, while sharing and reapplying best practices across the complex.
- He/She will standardize cadences and reporting documents, coordinate schedules and tasks, and prepare executive reports for the state of the plant.
- Provide high-level support to plant manager by managing projects, complex schedules, joint communications and travel.
- Act as a key liaison between plant and other business planners at multiple sites in an effort to standardize workflows, while handling confidential information with discretion.
- Act as a key partner to enhance executive productivity and streamline operations through strong organizational, communication and problem-solving skills.
- Conduct research, prepare reports, presentations and data for strategic planning and decision making.
- Oversee special projects, coordinate events and manage information flow.
- Identify inefficiencies and streamline workflows to save time and resources.
- Assist with any budget tracking, expense reporting and any required financial administration.
- Lead and manage projects using continuous improvement principles and methodologies to drive efficiency, quality, and performance outcomes.
This is a rotational position with an expected duration of 24–36 months.
Requirements
- High School Diploma / GED
- Minimum 5 years' experience in a high-volume environment
- Ability to work any shift and overtime as required, with flexibility to move to any department and facility within the Kokomo complex
- Excellent interpersonal skills and ability to interface with various levels of employees within all areas of the Plants from hourly represented employees to Senior Leadership as required
- Ability to build effective business relationships with plant leadership
- Must have a working knowledge of Powertrain manufacturing operations
- Strong knowledge of Stellantis Industrial System (SIS)
- Good working knowledge of Microsoft Suite software program
Preferred Requirements
- Bachelor’s degree and minimum 5 years' experience in a high-volume environment
- Previous experience working in a unionized automotive manufacturing environment
- Strong problem solving and analytical skills
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