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ITP Process Improvement and KPI Lead

European Wax Center
United Statesfull_timeVerifiedPosted 6 Feb 2026

About the role

  • ITP Process Improvement and KPI Lead is a strategic partner and will primarily be responsible for the communication and implementation of the plant manager’s vision and standards. 
  • Responsibilities include collaborating with plant personnel and support groups to align on plant goals and deliverables. 
  • Candidate will track and escalate progress of initiatives for plant, while sharing and reapplying best practices across the complex. 
  • He/She will standardize cadences and reporting documents, coordinate schedules and tasks, and prepare executive reports for the state of the plant.
  • Provide high-level support to plant manager by managing projects, complex schedules, joint communications and travel.
  • Act as a key liaison between plant and other business planners at multiple sites in an effort to standardize workflows, while handling confidential information with discretion.
  • Act as a key partner to enhance executive productivity and streamline operations through strong organizational, communication and problem-solving skills.
  • Conduct research, prepare reports, presentations and data for strategic planning and decision making.
  • Oversee special projects, coordinate events and manage information flow.
  • Identify inefficiencies and streamline workflows to save time and resources.
  • Assist with any budget tracking, expense reporting and any required financial administration.
  • Lead and manage projects using continuous improvement principles and methodologies to drive efficiency, quality, and performance outcomes.


This is a rotational position with an expected duration of 24–36 months.

Qualifications

Requirements

  • High School Diploma / GED
  • Minimum 5 years' experience in a high-volume environment
  • Ability to work any shift and overtime as required, with flexibility to move to any department and facility within the Kokomo complex
  • Excellent interpersonal skills and ability to interface with various levels of employees within all areas of the Plants from hourly represented employees to Senior Leadership as required
  • Ability to build effective business relationships with plant leadership
  • Must have a working knowledge of Powertrain manufacturing operations
  • Strong knowledge of Stellantis Industrial System (SIS)
  • Good working knowledge of Microsoft Suite software program


Preferred Requirements

  • Bachelor’s degree and minimum 5 years' experience in a high-volume environment
  • Previous experience working in a unionized automotive manufacturing environment
  • Strong problem solving and analytical skills

 

 

 

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Company

European Wax Center

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