Senior Director Heart and Vascular Institute, Ambulatory and Inpatient Operations

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Mass General Brigham (MGB), a not-for-profit academic healthcare system established in 1994 by Brigham and Women’s Hospital (BWH) and Massachusetts General Hospital (MGH), provides a full continuum of care, encompassing two academic medical centers (AMCs), community and specialty hospitals, a managed care organization, a network of employed and affiliated physicians, community health centers, home care, home hospital, a health insurance plan, and other health-related entities. MGB is dedicated to advancing patient care, research, education, and community service through innovation, performance, and high reliability across all components of our delivery system.

The MGB Heart and Vascular Institute (HVI) is home to more than 2,500 clinicians and staff.  The team provides care in more than 40 settings across the MGB enterprise and provides more than 350K ambulatory visits, 25,000 procedures, and 150,000 echocardiograms.  The MGB HVI team produces more than 1,000 research publications annually and has more than $180M in annual research expenditures.

 

Qualifications

Role Summary:

The MGB HVI is seeking an exceptional leader to serve as a Senior Director leading the HVI Cardiology ambulatory and inpatient areas across AMCs.  As the Heart and Vascular Institute continues with MGB integration and coordination across all sites, the Senior Director will play an integral part in delivering efficient, patient centered clinical operations, as well as development and execution of a strategic MGB wide vision for ambulatory and inpatient services.  The Senior Director will work closely with hospital and HVI leadership to ensure close alignment with the system structure and goals.

Working closely with the HVI clinical and administrative leadership, the Senior Director will oversee integrated, patient centered, and optimized clinical operations across Cardiology ambulatory practices and inpatient services.    This person will establish common expectations, processes, and systems to improve the consistency of practice operations across Cardiology ambulatory sites.  Working closely with the MGB Ambulatory Care Transformation team, the Senior Director will help to lead improvements for a single access point for scheduling into Cardiology and receiving testing across the system.   Working closely with the AMC and Community physician leadership, the Senior Director will develop strategies for maximizing MGB inpatient assets in the community, increasing utilization of MGB Home Hospital, improving patient transfers, establishing care team models, and delivering on efforts that reduce patient length of stay.

Strategic development:

• In partnership with HVI leadership, the Senior Director determines the overall vision, mission, direction, goals, and objectives for cardiovascular ambulatory and inpatient operations.
• Provides operational oversight and participates as a critical leader determining staffing, equipment, space needs, workflows, finances, and other interfaces with hospital departments.
• Identifies, evaluates, and recommends new business ventures, affiliations, and partnerships consistent with the strategic plans and the growth and market objectives of the AMCs. Works with departmental and hospital leadership and relevant MGB departments to prepare the necessary business plans and documentation.
• Serves as a critical member and senior leader for the Heart and Vascular Institute administrative team(s). Establishes and maintains clear communications with Institute leaders as to each area’s performance. Interacts and builds strong working relationships with peers and clinical leadership from other divisions and hospitals.  Cross covers as needed to support leadership in the Institute.
• Works with hospital leadership to evaluate and monitor performance of the AMCs to support the delivery of services and the operational goals of cost containment, quality enhancement, developing a culture of safety, and patient experience.
• Develops leadership structure that maximizes clinical integration and coordination with ambulatory practices in the community.

<