Summary

The Head of Sales Enablement will be responsible for building and leading a scalable, data-driven sales enablement function that drives product fluency, tool adoption, and consistent execution across Harbor’s Distribution organization. This role will design and implement a structured onboarding and ongoing development framework that equips sales professionals with the knowledge, behaviors, and systems required to deliver differentiated value in the U.S. intermediary marketplace.

This position will partner closely with Distribution leadership, Investment Research, Product, Marketing, and other key stakeholders to create a unified training ecosystem that supports Harbor’s growth objectives. The Head of Sales Enablement will serve as the architect of a modern enablement platform that integrates product education, skills development, technology adoption, and execution rigor into a repeatable and measurable process.

Key Responsibilities

• Design and implement a comprehensive, scalable sales training and onboarding framework aligned to Harbor’s distribution strategy

• Establish a structured curriculum that integrates product knowledge, market context, selling motions, and behavioral expectations

• Create a consistent enablement operating model that balances tailored learning paths with scalable execution

• Develop a repeatable system to ensure consistent product fluency across all Distribution roles

• Partner with Investment Research and Product teams to translate complex investment strategies into actionable field messaging

• Build product certification programs, structured learning paths, and reinforcement mechanisms to ensure retention and application of knowledge

• Create a best-in-class onboarding experience for new hires across internal and external sales roles

• Establish 30-60-90 day ramp plans, competency benchmarks, and measurable milestones

• Design role-specific development tracks for Business Development Analysts, Regional Investment Consultants, National Accounts, and Specialists

• Drive consistent adoption and effective usage of tools and technology that support Distribution execution

• Partner with leaders to embed tool usage, workflow standards, and consistent operating rhythms into training programs

• Establish enablement frameworks that reinforce disciplined preparation, follow-up, and execution excellence

• Develop and monitor key enablement metrics tied to productivity, product penetration, ramp time, tool adoption, and field effectiveness

• Use data to continuously refine training programs and identify capability gaps

• Deliver regular reporting to Distribution leadership on enablement effectiveness and impact

• Serve as a key connector across Distribution, Investments, Marketing, Product, and other internal teams to ensure messaging consistency and alignment

• Facilitate cross-functional collaboration so training content remains accurate, relevant, and aligned to business priorities

• Oversee the development of modular, multimedia training content including live workshops, digital learning modules, recorded sessions, certifications, and playbooks

• Build a content governance process to maintain relevance and consistency across materials

• Embed Harbor’s behavioral expectations into all training initiatives

• Reinforce accountability, agility, collaboration, and intellectual curiosity as core components of performance excellence

Key Behavioral Expectations

• Communication and Engagement

• Drives for Results

• Agility and Adaptability

• Unleashes Innovation

Minimum Qualifications

• Bachelor’s degree required

• 8–12+ years of experience in asset management, financial services distribution, sales enablement, or sales training

• Direct experience in a sales role within asset management or demonstrated experience training and developing investment sales professionals

• Deep familiarity with intermediary distribution (RIA, broker-dealer, DCIO, institutional)

• Demonstrated experience building or leading scalable sales training, onboarding, or enablement programs

• Experience driving adoption of tools, technology