Senior Analyst, Marketplace
Cruise LLCAbout the role
We're Cruise, a self-driving service designed for the cities we love.
We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.
If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us.
Cruise's Ridehail Business Unit (RBU) The RBU is responsible for delivering a profitable and scalable ridehail service that customers love and use repeatedly. The RBU sets the direction on the growth and reliability of the ridehail business and works highly cross-functionally to expand and enhance the Cruise ridehail service and strengthen our relationship with customers.
About the Role We are looking for a Senior Analyst to help manage Cruise’s rapidly growing autonomous ridehail marketplaces. You will interface closely with Product, Local Market Operations, and Data Science to drive efficient supply/demand balance as measured by metrics like Ride Request Conversion and Wait Times, and Completion Rate. This role deeply understands the relationship between fleet supply, fleet utilization, user growth, and user engagement, and generates practical insights to enable sustained growth of each. You will conduct in-depth analysis to inform our competitive pricing strategy and work across teams to define the optimal fleet deployment schedule based on actual and forecasted demand patterns. The ideal candidate has a strong analytics background, a passion for using data to achieve results, and is comfortable with ambiguity.
What you’ll be doing:
Help develop and execute against an ambitious roadmap of market expansion, fleet scaling, trip growth, and revenue targets
Design and develop models, analyses, and dashboards using large data sets of information about our performance in market to report and improve the health of the Cruise ridehail business
Work with technical partners to design and implement experiments that optimize core marketplace systems like pricing algorithms, dispatch logic, and vehicle positioning
Generate data-driven insights to inform Cruise’s high-level approach to competitive pricing as well as the tactical nuances of price elasticity, discounts, and promotions.
Partner with local teams and collaborators to launch new markets. Own process improvements and pivot accordingly to meet business needs.
Help inform Data Science and Data Engineering roadmaps and the development of our ridehail data warehouse
Lead the creation, monitoring and execution of business processes and operational playbooks
What you must have:
4+ years in operations, strategy, business consulting, or similar analytical role at a technology company.
SQL proficiency and considerable experience with data visualization tools. Comfort independently learning new data tables and writing/validating complex queries of your own design.
Excellent communications skills and an ability to drive storytelling and presentation up to C-level internal audiences across functions.
Exceptional project and stakeholder management skills, ability to plan and execute with minimal guidance
Bachelor's degree or proven experience
Bonus Points:
Previous experience in ridehail or other marketplace/on-demand businesses
Proficiency with Python and other Data Science/Engineering tools, workflows, and analysis methods
The salary range for this position is $101,400 - 149,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.
Why Cruise?
- Our benefits are here to support the whole you:
- Medical / dental / vision, AD+D and life insurance
- Subsidized mental health benefits
- One Medical membership
- Flexible Spending Account
- Monthly wellness stipend
- 401(k) match
- Paid time off: vacation, sick, public health emergency, jury duty, bereavement and company holidays.
- Paid parental, family care and medical leave
- Family care benefits: fertility benefits, Dependent Care Flexible Spending Account (subsid
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