Director, Solution Engineering

Job Req ID: 27346

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

The Director, Global Solution Engineering (Onsite Data Center Deployment) is responsible for leading and directing the worldwide installation, configuration, and lifecycle maintenance of server rack solutions across diverse client environments. This executive role oversees a global team of senior engineers, solution architects, and technical managers, ensuring operational excellence, adherence to industry best practices, and alignment with corporate strategy. The Director partners with global clients and internal executives to define technical roadmaps, drive innovative deployment methodologies, and ensure delivery of projects on time, within budget, and to the highest quality standards.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Global Strategic Leadership

o Define and execute the global strategy for server rack installation, integration, and maintenance across all regions.

o Establish standardized deployment frameworks and best practices to ensure consistent quality worldwide.

o Represent the solution engineering function at the executive level, providing thought leadership on emerging trends, technologies, and operational models.

 

• Client & Stakeholder Engagement

o Partner with C-level client stakeholders to understand complex technical requirements and translate them into actionable project plans.

o Build and maintain executive-level relationships with strategic accounts and alliance partners.

o Serve as a key escalation point for high-impact issues, ensuring rapid resolution and client satisfaction.

 

• Team Leadership & Talent Development

o Lead a global team of senior managers, engineers, and project leaders; define organizational structure, succession plans, and career development paths.

o Foster a high-performance culture focused on innovation, accountability, and collaboration across geographies.

o Oversee training and certification programs to ensure all global teams remain at the forefront of technology and compliance standards.

 

• Operational Excellence

o Oversee the design, approval, and implementation of complex installation plans, schematics, and systems integrations.

o Ensure adherence to safety regulations, regulatory compliance, and corporate governance requirements across all regions.

o Drive continuous improvement initiatives, leveraging KPIs, analytics, and feedback loops to optimize efficiency and reduce costs.

 

• Program & Financial Management

o Direct multimillion-dollar budgets, ensuring global resources are allocated strategically for maximum ROI.

o Oversee procurement strategies for equipment and services, leveraging global vendor relationships for cost and performance benefits.

o Approve and monitor project schedules, ensuring all deployments meet or exceed quality, cost, and time objectives.

 

• Innovation & Industry Leadership

o Monitor and evaluate emerging technologies in server rack design, cooling, power distribution, and automation.

o Lead the adoption of advanced tools and methodologies to improve speed, scalability, and sustainability of deployments.

o Represent the company at global industry events, speaking engagements, and technical forums.

Qualifications:

• Education & Experience

o Bachelor’s degree in Computer Science, Electrical Engineering, Information Technology, or related field; Master’s degree or MBA strongly preferred.

o 15+ years of progressive experience in large-scale server rack installation, integration, and lifecycle management, including 7+ years in a senior leadership role with global or multi-regional scope.

o Proven track record of delivering complex, high-value projects for enterprise clients and hyperscale data centers.

 

• Technical Expertise

o Deep understanding of server rack hardware, network architecture, power and cooling systems, and integration