Customer Lifecycle Manager (Dutch-speaking) - On-site - Cloud Solutions MT03

<p></p><p>Job Title:</p>Customer Lifecycle Manager (Dutch-speaking) - On-site - Cloud Solutions MT03<p></p><p>Job Description</p><p><b><span>Experience the power of a game-changing career</span></b><span> </span></p><p><span><span>Are you looking for </span><span>what’s</span><span> next? </span><span>We’re</span><span> a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.</span></span><span> </span></p><p><span><span>If you’re looking to grow and be inspired, as a Costumer Lifecycle Manager in </span></span> <span>Málaga</span> <span><span>(on-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.</span> </span></p><p><b><span>Career growth and personal development</span></b><span> </span></p><p><span><span>This is </span><span>a great opportunity</span><span> to experience the power of </span><span>what’s</span><span> next and develop “friends for life” at the same time. </span><span>We’ll</span><span> give you all the training, </span><span>cutting-edge</span><span> technologies, and the continuing support </span><span>you’ll</span><span> need to succeed.</span></span><span> </span></p><p><b><span>What you will do in this role</span></b><span> </span></p><p><span><span>In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.</span></span><span> </span></p><p></p><p><span><span>As a</span></span><b><span> Costumer Lifecycle Manager</span></b><span><span> on our team, you will:</span></span><span> </span></p><p><span><span>- Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship</span></span><span><span> </span></span><br/><span><span>- Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections and negotiating success</span></span><span><span> </span></span><br/><span><span>- Engage with small and medium businesses across industries to </span><span>fulfill</span><span> their needs with cloud technologies</span></span><span><span> </span></span><br/><span><span>- Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers</span></span><span><span> </span></span><br/><span><span>- Position competitive offerings and solutions in the context of customer needs and experiences</span></span><span><span> </span></span><br/><span><span>- Effectively turn prospects and qualified leads into opportunities and revenue pipeline</span></span><span> </span></p><p><span><span>Collect feedback from customers and articulate it back to the business: “Voice of customer”</span></span><span> </span></p><p></p><p><b><span>Your qualifications</span></b><span> </span></p><p><span><span>We embrace our </span><span>game-changers</span><span> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</span></span><span> </span></p><p><b><span>Concentrix is a great match if you:</span></b><span> </span></p><p><span><span>- Are bilingual or proficient in Dutch </span><span>plus fluent in English</span></span><span><span> </span></span><br/><span><span>- Have 2-3+ years sales experience with a proven </span><span>track record</span><span> of success is </span><span>required</span><span>. Minimum 1 year IT industry experience </span><span>required</span><span>. Minimum 1 year sales account management or customer management experience required</span></span><span><span> </span></span><br/><span><span>- Have a high school diploma</span></span><span><span> </span></span><br/><span><span>- Are familiar with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs</span></span><span><span> </span></span><br/><span><span>- Have experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions</span></span><span><span> </span></span><br/><span><span>- A self-starter with a track record of outstanding performance and achieving goals</span></span><span><span> </span></span><br/><span><span>- Can work independently – drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement.</span></span><span><span> </span></span><br/><span><span>- Have strong interpersonal skills, excellent oral, </span><span>written</span><span> and verbal business communications skills</span></s