Marketing Technology & Data Consultant (Dealer & Marketing Data Focus)

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. 

Job Summary: 
 

This role is responsible for leading the business analysis and data workstream ownership activities for a portfolio of marketing data capabilities that support dealer marketing services. The position works across marketing, analytics, data, architecture, and engineering teams to identify business needs, define requirements, prioritize work, and ensure delivery of high-value solutions.

The successful candidate will play a key role in connecting dealer, customer, and enterprise data to support audience creation, campaign activation, personalization, reporting, and marketing performance measurement. This role requires someone who is comfortable navigating complex data environments, collaborating with both business and technical teams, and driving progress across multiple priorities simultaneously.

What You Will Do:

• Lead requirements discovery efforts with other workstream stakeholders to understand data needs.

• Translate business objectives into Epics, Features, User Stories, acceptance criteria, and functional requirements.

• Own and manage the product backlog for workstream data requirements and capabilities.

• Partner with architecture, engineering, and analytics teams to prioritize work and align delivery plans with business priorities.

• Develop and maintain roadmaps that balance strategic initiatives, business demand, and technical dependencies.

• Support the creation and enhancement of data capabilities that enable audience development, customer segmentation, personalization, marketing activation, and performance measurement.

• Coordinate user acceptance testing activities and validate delivered solutions against business requirements.

• Identify, document, and manage dependencies, risks, and implementation considerations across the program.

• Drive adoption of new capabilities through communication, training, and enablement activities.

• Partner with teams responsible for reporting and analytics to ensure required data assets are available, accurate, and accessible.

• Support data governance and data quality initiatives by helping define business rules, requirements, and success measures.

• Collaborate with multiple stakeholder groups, dealer-facing programs, and technical teams to balance competing priorities and deliver business value.

• Continuously identify opportunities to improve processes, increase efficiency, and enhance user experiences.

This role will work closely with:

• Enterprise Segment Marketing teams

• Dealer Marketing teams

• Digital Channel teams

• Insights & Analytics teams

• Data Engineering teams

• Enterprise & Marketing Architecture teams

• Google Analytics teams

What You Will Have

• Customer Focus: Ability to understand stakeholder needs, balance competing priorities, and deliver solutions that create value for both customers and the business.

• Relationship Management: Proven ability to build trusted partnerships, collaborate across teams, and influence decisions in a highly matrixed environment.

• Technical Excellence: Demonstrated ability to analyze business challenges, define structured requirements, and partner with technical teams to deliver effective data and technology solutions.

• Strategic Thinking: Ability to align day-to-day priorities with broader business objectives while contributing to roadmap planning and continuous improvement initiatives.

• Digital Marketing and Data Knowledge: Understanding of how customer and marketing data enable audience targeting, personalization, campaign activation, measuremen