Idlewild and Soakzone: Park Services Team Member

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Do you love working outside and engaging with people? Do you have an eye for detail and take pride in your ability to tidy up a space? The Park Services Team Members is dedicated to keeping each location’s public areas clean and presentable at all times.

We are currently looking for a:

 

Idlewild and Soakzone: Park Services Team Member

Roles & Responsibilities:

 

Roles and Responsibilities:

· Maintain the cleanliness of the park in both outdoor areas and indoor office spaces (A Big Part of this job is maintaining, stocking, and cleaning restrooms around the park.)

· Execute cleaning tasks as outlined in training and Standard Operating Procedures

· Complete regular and rotating weekly cleaning tasks as assigned during shift periods

· Diligently clean and disinfect public areas including, but not limited to, outdoor park areas and walkways, restrooms, offices, food stands, employee dining facilities, ride areas, and lockers

· Provide exceptional guest service by assisting guests with their questions or issues

· Ensure the park pathways are litter free

· Return food trays to food stands and maintain clean condiment and food line areas

· Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis

· Check toilet paper, soap dispensers, in restrooms and replace supplies

· Sweep, mop and/or scrub interior floors

· Operate golf-carts, vehicles, or other motorized equipment to perform daily duties

· Perform basic maintenance duties (e.g. unclogging the toilet or changing light bulbs)

· Accurately and promptly report maintenance problems to proper authorities

· Preserve landscaping of park (pulling weeds, watering flowers)

· Ensure benches and flowerbeds are clean and free of debris

· Properly handle, label, and store cleaning chemicals and supplies

· Protect guests' belongings, deliver lost and found items immediately

· Proactively monitor the park for safety hazards (e.g. wet floors, tripping hazards, etc.)

· Maintain records on all work completed and safety inspections

· Ensure ADA standards are met in each location

· All other duties and special projects assigned by leadership

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Education and Experience:

· No education requirements for this position

· Previous work experience is not required

Requirements:

· Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws

· Ability to work flexible schedule, including evenings, weekends, and holidays

· Must have reliable transportation to and from work for your scheduled shift

· Must possess a valid driver’s license and a good driving record

· Ability to safely and efficiently operate motorized vehicles and equipment

· Ability to comply with all uniform policies

· Must possess strong attention to detail and desire to keep park clean and presentable

· Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals

· Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines

· Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

· Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

· Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time

· Ability to remain on feet for majority of the workday

· Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more

· Ability to consiste