Business Operations Director

Responsibilities:

• Operations: You will drive the rhythm of the business, including reviews, leadership meetings, strategy sessions while thinking holistically and strategically about key business processes, organizational effectiveness and efficiency, employee engagement, and organizational communications.
• Strategic Initiatives: You will create, implement and track strategic plans, developing KPIs and success metrics where required. 
• Process Improvement: You will identify, drive and track progress of process and tooling improvement initiatives.
• Team Builder: You will mentor and grow a team and align their ownership areas as best suited to the broader organization.
• Culture and People: You will work closely with HR and the leadership team to identify, analyze, develop and execute strategies to improve team health and morale as indicated by employee feedback, from personal observation, or other employee listening systems. 

 

Passionate about Business Operations and Technology? Join our Team at OCI (Oracle Cloud Infrastructure) in our brand-new, state-of-the-art headquarters in Nashville!

OCI Business Operations is looking for a data-fluent Business Operations Director to support our rapidly growing business.  In this role, you’ll help to define and drive our operational strategy while enabling innovation and scalability.

You are the builder here. You will lead a team of smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you’ll belong and be encouraged.

This role is a Business Operations Director, part of the Business Operations & Programs team in OCI. 

This Director will provide thought leadership to align priorities, collaborate with cross-functional partners, and manage and optimize critical operational processes in high-growth areas of our business.

This Director will leverage data and customer use cases to influence roadmaps so we are solving for the biggest business pain points. This natural problem-solver and strategic thinker understands cloud businesses, has deep operational and finance expertise and is an exceptional communicator.   

 

Responsibilities:

• Operations: You will drive the rhythm of the business, including reviews, leadership meetings, strategy sessions while thinking holistically and strategically about key business processes, organizational effectiveness and efficiency, employee engagement, and organizational communications.
• Strategic Initiatives: You will create, implement and track strategic plans, developing KPIs and success metrics where required. 
• Process Improvement: You will identify, drive and track progress of process and tooling improvement initiatives.
• Team Builder: You will mentor and grow a team and align their ownership areas as best suited to the broader organization.
• Culture and People: You will work closely with HR and the leadership team to identify, analyze, develop and execute strategies to improve team health and morale as indicated by employee feedback, from personal observation, or other employee listening systems. 

 

The ideal candidate…

• Expertise: A subject matter expert in business operations with strengths in Finance, Program Management, and Data. 
• Exceptional leadership abilities with a proven record of managing large, cross-functional teams.
• Data Skills: Demonstrates strong business judgment, exceptional analytic skills, and a passion for data, with a proven ability to deliver insightful reporting to drive business performance.
• Collaborative: Dives deep into problems while effectively working with diverse teams across disciplines.
• Project Management: Defines and executes projects that balance value, effort, and time to delivery, with the foresight to anticipate risks and implement contingencies.
• Interpersonal Abilities: Excels in mentoring, coaching, collaboration, and team building.
• Communication: Possesses outstanding oral and written communication skills, tailoring approaches for audiences at all organizational levels.
• Adaptability: Combines knowledge of both agile and traditional project management principles, applying the right mix to suit project and business environments.

Basic Qualifications

• Bachelor or MS degree
• 10+ years of experience in one or more of the following functional areas in a cloud business: business operations, sales operations, finance/accounting, reporting, project management, systems, and data analysis in a cloud business.

Experience in Analytics, Office Suite, and Dashboarding

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