Human Resources Analyst, Business Solutions

Background
  Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.   UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs).  With presence in 170 countries and territories, UNDP endeavors to help countries develop strong policies, skills, partnerships and institutions so they can sustain their progress. UNDP staff are united by a common purpose: to help countries and communities across the world pursue peaceful, prosperous lives, lived in harmony with the planet.

Drawing on the diversity of UNDP’s client needs and partnerships, the Office of Human Resources (OHR) is the hub for the global HR function for UNDP, providing strategy, policy setting, guidance and oversight. In addition, OHR provides a broad range of HR advisory and talent management services enabling UNDP to deliver fully integrated development solutions at corporate level.  In this context, OHR is focused on the implementation of an ambitious and forward-looking three-year strategy, People for 2030, which will progressively transform UNDP’s culture and enable its workforce capacity to deliver more and better results.

Through People for 2030, OHR aims to be at the leading edge of HR in the international development sector by developing high quality and innovative human resources solutions and driving transformation across UNDP. In this renewed and dynamic framework, OHR is seeking high caliber human resources professionals with a strong HR background, and the capacity, commitment, and attitude needed to generate a culture characterized by innovation, entrepreneurship and a focus on delivering transformative outcomes. 

 

Duties and Responsibilities   In this context and under the supervision of the HR Specialist People Analytics, the incumbent is responsible for the day-to-day administration of business solutions support services.  The incumbent will build and support the HR Data & Analytics function to execute the People Analytics strategy. The incumbent will also assist the team in Designing, developing and maintaining business intelligence solutions, Crafting and executing queries upon request for data and Presenting information through reports and visualization. 
  1)    Administration of Business Solutions Services:

• Ensure the administration of Business Solutions.
• Participate in the technical development, documentation and creating user manuals as and when requested for any newly introduced systems, Dashboards, and Reports.
• Provide helpdesk services to HR Information Systems and Talent Management Systems as needed.
• Provide analytical support in the generation of workforce data, and interpretation of data and statistics, including preparation of HR reports, presentations and briefing notes.
• Provide inputs on HR analytics and enhancement of business processes.
• Ensure that SOP’s are well documented, including new, simplified, templates and tools and that the respective stakeholders and clients are informed and trained on their use.
   

2)  Automation of people management capabilities through people analytics:

• Provide analytical inputs to the development of new automation systems and existing processes for internal efficiency analysis and stakeholder communication
• Provide helpdesk service to HR Information Systems
• Review and ensure correctness of relevant tables, fields, data necessary for dashboard automation.
   

3)   Performance monitoring of people management in UNDP 

• Develop, and maintain high quality and interactive performance Dashboards and monitor its use in contributing to the continued efficiency of the organization
• Participate in the development of analytical tools to monitor the efficacy of UNDP’s People for 2030 strategy.