STAFF ASSISTANT OPS - 60934063

Requisition No: 877562 

Agency: Children and Families

Working Title: STAFF ASSISTANT OPS - 60934063

 Pay Plan: Temp

Position Number: 60934063 

Salary:  $15.00 - $20.00 Per hour 

Posting Closing Date: 06/16/2026 

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The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

 

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS IS NOT A TELEWORK POSITION.  CANDIDATE WILL BE REQUIRED TO WORK IN THE TALLAHASSEE OFFICE.

 

This is a highly responsible and professional position serving as a Staff Assistant OPS within the Business Operations unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

 

Specific Duties and Responsibilities include:

• The incumbent will act as the HR liaison, facilitating, communicating and submitting documents/requests to HR. i.e, new hire packets, Request Personnel Actions, position descriptions, Classification Request Forms, etc.
• This position applies Human Resources’ Guiding Principles of Excellent service delivery and support to our customers; Enabling our employees to help the vulnerable; Empowering HR to be more innovative; Bringing organization and standardization to the entire Department.
• Personnel - Provides documents and other related material as it pertains to all human resource actions.  Assists with the hiring process by scheduling/coordinating interviews.  Coordinates required background screenings and new hire paperwork, files the recruitment and selection documents for required retention period.       
• Administrative - Prepares correspondence, reports, memorandums, documents/records staff meeting minutes, and other materials for dissemination.    Prepares and submits required security forms to obtain systems access for staff within the Recruitment Team as directed.  Maintains contact lists, appropriate filing or tracking systems, and performs general copying and mail distribution tasks.  Compiles information and prepares reports.  Monitors supplies and maintains advanced ordering to ensure a constant supply of forms, documents, materials/supplies and process travel request documents.
• Customer Service - Handles customer complaints and Department referrals/trackers, monitors, and follows up to ensure resolution.  Keeps management fully informed of activities, pertinent issues, upcoming events, and potential problems.  Provides customer service by handling complaints and routing to the appropriate area.
• Reports - Develops and maintains tracking systems to ensure completion of assignments.  Compiles information and prepares reports.
• Performs other related duties as required.

 

The Ideal Candidate Will Possess the Ability To:

• Engage cooperatively and professionally with both internal and external stakeholders.
• Manage multiple high-priority projects simultaneously with agility and precision.
• Demonstrate flexibility and the ability to succeed both independently and with m