Assistant Program Director TEMP (Clinical Services)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program Description: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Position Summary: Serve as part of the interdisciplinary team working to secure permanent housing for residents at one of our transitional sites.

Schedule: Monday-Friday 9:00am-5:00pm

Salary Range: $68,500-76,500

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities and Essential Duties

• Directly supervise case management team (4 Case Managers, 1 Housing Specialist)
• Audit case files regularly to ensure documentation meets OTDA and DHS standards, including ILPs, case notes, assessments, and service plans.
• Monitor caseloads and ensure timely completion of required forms, follow-ups, and program deliverables.
• Ensure Case Managers are effectively working with clients to establish goals, track progress, and remove barriers.
• Support Program Director with housing application submissions, follow up on placements, and conduct post-placement follow-up as needed.
• Support Case Managers and Housing Specialists in preparing clients for housing interviews and transitions.
• Maintain accurate records and ensure proper data entry and tracking in all required systems (e.g., CARES, internal logs).
• Collaborate with Program Director and administrative team in preparing for internal and external audits, inspections, and reviews, ensuring readiness at all times.
• Respond quickly and appropriately in crisis situations.
• Conduct apartment viewings to support the Housing Specialist as needed.
• Develop and facilitate client workshops and individual sessions on skills and information necessary to acquire and maintain independent permanent housing.
• Assist team with case conferences
• Develop and maintain appropriate records and documentation of services to the clients.
• Maintain appropriate professional boundaries with a diverse population with a wide array of needs and backgrounds.
• Attend staff meetings and actively participate in supervision
• Participate in on call rotation with management team
• Ability to work flexible schedule if needed

Qualifications/Educational Re