Senior Lead Account Management

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a Lead Account Management to join Snap Inc! You will work in a fun, fast-paced, and fluid environment. You will need to bring a creative mindset, detail-oriented focus, and strategic acumen in your approach to building and growing long term business partnerships across brands and their partners. 

• What you’ll do:

  • Coaching functional excellence as defined in roles and responsibilities, supporting new team members in onboarding and building their Snap expertise

  • Collaborate and partner with Account Management leadership and Sales leadership to ensure accounts and teams are resourced to maximize positive impact to the business

  • Identify and proliferate category and/or vertical trends; guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing strategies for upsell opportunities

  • Build a culture of sharing and disseminate best in class work across the team and broader organization

  • Partner with cross-functional teams (e.g. Sales Enablement, Product Marketing, Ad Support, Analytics, Marketing Science, Creative Strategy) to identify opportunities for training and defining/improving workstreams

  • Identify areas of skill development; partner as appropriate in training efforts

  • Advocate in service of category/vertical product interests; educate the team in the GTM process of new products/features

  • Serve as an escalation point of contact for campaign-related and technical issues

• Knowledge, Skills & Abilities:

  • Strong mentoring and coaching

  • Ability to work in a fast paced environment and adaptable to changes

  • Ability to lead multiple projects with strong attention to detail

  • Expert understanding of media management, campaign diagnostics and optimization within a biddable auction advertising environment

  • Demonstrated ability to identify and solve problems by analyzing large data sets

  • Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action

  • Impressive relationship building skills and comfortable communicating with senior level executives

  • Ability to work effectively with cross-functional teams and all levels of management

  • Strong presentation and communication skills
     

• Minimum Qualifications: 

  • BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience

  • 10+ years experience in digital media space

  • Understanding of advertising performance metrics and ecosystem

• Preferred Qualifications:

  • 3+ years of experience managing a client services team

  • Strong Excel and PowerPoint skills, as well as experience with analyzing datasets, and delivering actionable insights

  • A passion for Snapchat as a user and knowledge of our ad products

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us buil