Facilities Manager
Erickson Senior LivingAbout the role
Location:
Eagle's Trace by Erickson Senior LivingAbout the Role
We’re looking for a dynamic and hands-on Facilities Manager to lead two critical departments—Housekeeping and Transportation. In this role, you’ll drive operational excellence, elevate service quality, and create a seamless experience for residents, staff, and the broader community. If you thrive in a fast-paced environment and enjoy leading teams, optimizing processes, and solving problems, this is a great opportunity to make a meaningful impact.
Compensation: Starting at $77,050, based on experience
What we offer
A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
401k for all team members 18 and over with a company 3% match
Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
What You’ll Do
Oversee the daily operations of Housekeeping and Transportation, ensuring efficiency, safety, and exceptional service delivery
Partner with the Director to track performance metrics, analyze data, and continuously improve quality and productivity
Ensure departments meet financial targets and reporting deadlines
Lead both supervisor and team meetings, keeping staff informed, aligned, and engaged
Conduct regular quality assurance checks through resident feedback, surveys, and inspections
Drive employee performance through coaching, timely evaluations, training, and corrective actions (up to and including termination)
Champion succession planning and career development for team members
HOUSEKEEPING:
Manage the housekeeping functions of assigned personnel.
Oversee the scheduling of work assignments.
Review and resolve complaints from residents, departments and staff.
Provide disciplinary steps related to problems with all staff, up to and including termination.
Management of the solid waste and recyclable program.
Ensure timely evaluations and job training for all staff.
Manage the oversight of entire community’s set-ups and arrangements for all events.
Oversee the internal pest control program for internal community spaces on an on-going basis.
Coordinate succession planning and career development initiatives for all members of the departments supervised.
Maintain inventory and order supplies and equipment necessary to maintain the cleanliness of all facilities.
Routinely conduct quality control inspections for entire facility to determine housekeeping needs and deficiencies.
TRANSPORTATION:
Ensure all new drivers are trained in operational and safe driving procedures.
Develop and maintain current pricing policies for routine and customized trips.
Establish driver schedules for “Off Hours” operation
Schedule customized trips upon request
Arrange campus-wide fleet rotation for preventive and corrective maintenance.
Responsible for obtaining pricing and the purchase of new vehicles and carts campus-wide.
Oversee the Transportation Department’s dispatching operation
Evaluate road conditions during inclement weather and decide when to modify/cancel operations or routes.
Responsible for the necessary billing of trips
Develop and maintain operational budget for department
Resolve resident customer complaints regarding private sedan and shuttle service.
What We’re Looking For
Strong leadership skills with the ability to communicate effectively across all levels
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