Patient Intake Specialist

Description

New England Dermatology & Laser Center has been providing dermatology care to the greater Springfield community for over 50 years. We're adding a new Patient Intake Specialist position and looking for a team player with conscientious work ethics to join our busy specialty practice.

 
Heavy in-person patient interaction.  Primary duties include: facilitating a positive patient office experience while maintaining efficiency of MD, PA, NP schedules; collecting and entering patient information for provider encounter into EHR (medications, allergies, previous medical history/pathology, height, weight, etc.); completing medication reconciliation; noting patient’s concerns and chief complaint. 

Schedule M-F 7:15a-4p, 40 hours per week (45 minute non-paid lunch)

• 8-hour shift
• Day shift
• Monday to Friday
• No weekends

Work setting

• In-person. The regular work location will be varied between our offices (Springfield, Longmeadow, Northampton and Westfield) based on staffing and provider needs.

This position reports to the Dermatology Clinical Supervisor.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible Spending Account
• Free parking
• Health insurance
• Health Savings Account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Requirements

High school diploma or GED required. Prior customer service experience preferred.

Professionalism, ability to communicate with patients and document patient information in designated EMR with accuracy and attention to detail.  Knowledge of anatomy and physiology related to dermatology and related disorders, medications and treatments for dermatology related conditions helpful.