Chief Operating Officer
American Red CrossAbout the role
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW
Reporting to the Regional Executive, the Regional Chief Operating Officer serves as a member of the Regional Senior Management Team. Ensures organizational effectiveness by providing leadership, vision and strategic planning. Directs, administers and coordinates the Region’s organizational and business activities to ensure goals, priorities and timelines as established by the National Organization and the Regional Executive are met. Supervises four or more Executive Directors, Business Operations and Region administrative staff and all Community Services Programs that exist in the Region. Is responsible for all regional administrative functions. Is the liaison with consolidated back-office functions at NHQ (e.g. Finance, HR, IT, Fleet Management, Real Estate, Facilities Management, Risk Management) and ensures the Region’s responsibilities correlating to these functions are accomplished.
This is a hybrid position with a lot of traveling. The home office is in Dallas. Candidate may also work out of the Ft Worth office.
WHERE YOUR CAREER IS A FORCE GOOD
Staff Management: Responsible for personnel management of four or more Executive Directors, the Business Operations Manager/Coordinator, regional administrative and facilities/fleet management staff, community services programs staff. Serves as coach and mentor to management, employees and volunteers in these areas throughout the Region. Demonstrated commitment to professional development for self and all volunteers/employees working in Operations.
Financial & Reporting: Provides ongoing analysis, monitoring and forecasting for Region. Interprets financial reports for chapter boards and executives as needed. In collaboration with NHQ Finance unit, ensures fiduciary responsibility, sound financial management and accountability for contributions, income and all other Red Cross assets. In collaboration with the Regional Executive and Regional Chief Development Officer (RCDO), provides support for the analysis, monitoring and forecasting of the fundraising budget. Ensures that the Region is in compliance and meeting all corporate requirements including performance management and reporting. Reporting includes FOCIS, United Way, grant(s) reporting, finance reports and other data as required.
Consolidated functions: Serves as the regional liaison with National Headquarters consolidated functions (i.e. Finance, Human Resources, Information Technology, Real Estate, Facilities/Fleet Management, Risk Management, Office of General Counsel, etc.) and ensures that the Region’s responsibilities related to carrying out those functions in the Region are accomplished.
Service Delivery Liaison and Program Management Oversight: On behalf of the Regional Executive, may serve as the regional liaison ensuring that a collaborative partnership is maintained with PHSS and Biomed to ensure a One Red Cross approach to service delivery within the Region. Responsible for personnel management, program development, operations, revenue and expense targets for all Community Service programs. Facilitates the planning process including all stakeholders in the event a community service program is transitioned from the Red Cross to another organization.
Support Function Oversight for:
•Fleet Management: Oversees the Region’s fleet to ensure the upkeep and sa
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