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Partner Pre-Sales Engineer

Pryon
New York City, United Statesfull_timeVerifiedPosted 21 Jan 2025

About the role

About Pryon: We’re a team of AI, tech, and language experts whose DNA lives in Alexa, Siri, Watson, and virtually every human language technology product on the market. Now we’re building an industry-leading knowledge management platform. Our proprietary, cutting-edge natural language processing capabilities transform unstructured data into meaningful experiences that increase productivity with unmatched accuracy and speed.
Pryon is seeking an experienced and talented Pre Sales Engineer who is able to work directly with partner leadership on strategy, demonstrations, competitive positioning, and successful movement to evaluation/POC and deployment phases of large strategic partnerships. The ideal candidate will be able to think creatively, manage their time effectively, support multiple opportunities, and keep partner opportunities in motion from the initial qualification phase to collaboration with the solutions team on a successful relationship. Candidates must possess strong organizational project planning skills to be able to lead the commercial validation, technical qualification, first client presentations, high quality demonstrations. 
In this role, you will be performing the direct pre-sales tasks with the sales organization and solutions team demonstrating both leadership qualities and problem-solving skills.  Communication skills, technical knowledge, and consulting experience in knowledge management markets along with AI and ML principles and practices are preferred. You’ll also need to have proven experience in working jointly with cross-functional partners to build the next generation of AI-first knowledge management systems, document processing workflows, and question/answer, knowledge management applications.  A strong work ethic, learning agility and the ability to work under pressure are essential. 

In This Role, You Will:

  • Ensure the technical qualifications of every prospect and client use case has been vetted and approved by our solutions organization to help prove and manage trials and deployment.  
  • Work with the leaders and individuals of the Solutions Engineering teams to ensure quarterly OKR, and metrics that define success and work with Ops to provide reporting to be reviewed weekly with the President to ensure execution and success.
  • Build and manage domain-specific, impressive demonstrations that effectively drive interest in new clients and existing ones to broaden their usage of Pryon. 
  • Obtain technical proficiency in the product within the first 30 days focusing on mastery of the Pryon ideal customer profile, technical qualifications, and expectations of a properly prepared opportunity for solution management. 
  • Partner closely with Sales and Solutions Engineering to drive operational improvements and the attainment of revenue goals. 
  • Over time, build a high-performing Pre-Sales team, including attracting, developing, retaining, and utilizing talent, and partner with Solutions organization with ongoing internal training needs. 
  • Optimize the Pryon engagement model, using primary SEs for account ownership and escalation of resources. 
  • Create and Develop principles and practices with team members, which include initial presentation methods, proof of concept framework, and value assessment for potential clients and prospects. 
  • Interact with customers and prospects to clearly define success criteria, best practices and implementation strategies for an enterprise business problem in knowledge management, chatbot integration, and intelligent document processing. 
  • Synthesize Pryon’s client-specific sales strategy and strategic client prioritization. 
  • Define, document, and own business and technical processes that are impacted by our Pryon product(s). 
  • Author Solutions, ROI, and case studies, inclusive of use cases, activity flow diagrams, and architecture for the client's current and future state. 
  • Build and evaluate business cases for prospective clients in order to support product investment decisions. 
  • Collaborate with engineering, data science, and other support teams such as user experience, QA, and documentation to create exceptional solutions. 
  • Work together with marketing, sales, professional services, and support to promote the delivery of product features through training initiatives, documentation efforts, and customer/analyst demonstrations.

What You'll Need to Be Successful:

  • Minimum 5-7 years of pre-sales experience creating demonstrations, presenting and effectively managing opportunities through the technical qualification process. 
  • Minimum 5-7 years of experience in enterprise software and client settings competing and communicating owning relationships and technology barriers with technical stakeholders. 
  • Comfortable working in a startup environment where proce

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Company

Pryon

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