Accounts Receivable Analyst

At CooperVision, a division of CooperCompanies, we’re driven by a unifying purpose to help people to experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.

Scope: 

Perform a wide range of tasks in support of Accounts Receivable / Shared Services, such as major customer accounts management, reconciliations, cash collections, and billing adjustments. Administers cash forecasting and bad debt allowance calculation and reporting. The Accounts Receivable Analyst is a team player who supports Management with department and/or Finance objectives, projects, audit compliance, and ad-hoc reporting.

Job Summary:

Collaborate with our largest, highest revenue customer accounts to ensure payments are received and posted timely and accurately. Reconciles billing and receivables to assure accuracy and communicate to customers timely and consistently.  Accountable for the cash forecasting and bad debt reporting processes, as well as communicating to Finance and Treasury leadership. Provides general research, analysis, and problem-solving tasks; to provide highest level of service and effectiveness within the Finance Shared Services Center. Provides basic analysis and recommendations to Management and stakeholders. Participates in the implementation of projects. Maintain strong, collaborative relationships with internal and external partners, to ensure service to accounts is superlative. Ensures compliance with company policies within their scope. 

Essential Functions & Accountabilities:

• Assess risk for top tier Accounts Receivable portfolio.
• Coordinates & administers the regional, monthly cash forecasting process.
• Completes monthly Bad Debt reporting process.
• Provides monthly collections reporting and general analysis.
• Communicates with external customers and internal groups regularly to provide up to date cash collections expectations.
• Works to mitigate collection risk and performs timely customer reconciliations to stay in front of AR aging. 
• Completes the finalization of daily ACH payments within bank website.
• Participate and/or leads cross-functional projects 
• Provide payment and payment terms analysis to ensure accurate aging and DSO.
• Participate in balance sheet and audit reviews.
• Assist with credit limit renewals.
• Performs account maintenance monthly. 
• Review and process billing adjustments, adhering to all required policies and protocols. 
• Review, research as necessary and process refund requests, following all required policies and protocols. Process allocations, applied credits, write-offs, and recoveries as required.
• Ensure compliance and approvals for price updates and enter them into applicable ERP/system.
• Partners with other project areas such as IT, Operations, Commercial organization and HQ. functions to coordinate interdependencies and resolve issues.
• Support department personnel in varied projects during month end closing cycles, audit periods, and on an as required basis. 
• Collaborates with AR, AP, Accounting, and other departments and teams within Shared Services to achieve strategic business and operational tasks and objectives.
• Contribute to the development of best practice process flo