Senior Program Manager, Growth Initiatives

About Us:

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle. 

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

What Are We Looking For?

 

We are seeking a highly motivated and experienced Program Manager to lead and drive successful implementation of a velocity low-touch sales motion. In this role, you will be responsible for overseeing all aspects of the program, ensuring its successful execution of new customer acquisition and conversion strategies, and delivering a seamless program structure and customer experience. As a business transformation leader, you will be accountable for developing and executing the program strategy, managing cross-functional teams, and achieving program goals and targets.

 

What Will You Be Doing?

 

Program Strategy and Planning:

• Develop and articulate strategy for velocity low-touch sales motion.
• Design overall program structure, including sales motion, lead management, customer user experience, SLAs to ensure conversion and follow up, and performance criteria.
• Create a comprehensive program plan with clear milestones, objectives, and timelines.
• Collaborate with key stakeholders to align the program with company goals and customer needs, including across Sales, IT, Channel, Marketing, and Product teams.

 

Cross-Functional Collaboration:

• Architect and manage successful delivery of program initiatives.
• Collaborate with various departments, including Sales, IT, Channel, Marketing, and Product teams, to ensure seamless program execution.
• Establish and maintain effective communication channels across departments, and ensure delivery of program objectives within defined timelines.

 

Customer Experience:

• Ensure that program provides a user-friendly and efficient experience for small customers.
• Continuously monitor and improve customer journeys to ensure conversion, and increase adoption and satisfaction.

 

KPI Management:

• Define and track key performance indicators (KPIs) to measure program success.
• Regularly report progress to senior management, making data-driven recommendations for improvement.

 

Vendor and MSSP Management:

• Oversee selection and management of MSSPs participating in the BuyNow program.
• Establish strong partnerships with MSSPs and vendors, ensuring alignment with program goals and SLAs.

 

What Skills Will You Need?

 

• Bachelor's degree in Business, Management, or a related field; MBA or advanced degree preferred.
• A minimum of 8 years of experience in program management or a related leadership role.
• Proven success in launching and managing initiatives in the technology or cybersecurity industry.
• Experience with Channel GTM, Digital Sales, and/or Sales program management, preferably in the technology or cybersecurity industry.
• Experience defining and tracking program objectives and milestones while managing internal and external stakeholders; a track record of meeting and exceeding program goals and targets.
• Strong leadership and team management skills, with the ability to motivate and guide a cross-functional team.
• Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders across multiple timezones and from diverse backgrounds.
• Strong problem-solving and analytical skills.

 

Specific duties and requirements may change over time to meet the evolving needs of the organization.

 

Why Us?

• You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry
• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid company holidays
• Paid sick time