Sr. Infrastructure Engineer

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Job Overview

We have an opportunity for a Sr. Infrastructure Engineer to join our global IT team. This role can be based at our headquarters in Milwaukee, WI or Chicago, IL (near O’Hare).  In this role you will: 

• Infrastructure Design and Deployment:
  • Collaborate with cross-functional teams to assess and analyze current infrastructure needs and develop comprehensive plans for improvements and upgrades.
  • Evaluate emerging technologies and make recommendations for the adoption of new infrastructure components that align with business goals.
• Technical Support and Troubleshooting:
  • Provide technical support to business stakeholders and other IT teams, resolving infrastructure-related issues promptly.
  • Document troubleshooting procedures and maintain an up-to-date knowledge base.
• Security and Compliance:
  • Implement security best practices and policies to protect the organization's infrastructure and data.
  • Conduct regular security assessments, vulnerability scans, and patch management.
  • Ensure compliance with industry standards and regulations relevant to IT infrastructure.
     

Key Job Responsibilities

• Collaborate with multiple, cross-functional global teams such as application owners, network, and Komatsu subsidiaries to complete multiple high profiled IT projects.  Establish goals, schedules and performance metrics to deliver business value. 
• Act as a technical engineer for multiple simultaneous projects and day-to-day operations
• Collaborate with various members of the IT team on infrastructure, network, security, and application development.
• Deploy new products and manage day to day operations as part of the Office 365 and Azure AD environment supporting over 60,000 users globally
• Assist in developing and implementing policy, security best practices, and standards across the global organization.
• Perform optimization efforts and implement automation and scripting to improve efficiency.
• Recommend and implement performance improvements and cost-control strategies. Monitor the performance and usage of cloud services.
• Develops and improves ICT departmental processes for continuous work environment improvement
• Creates and improves documentation to support and improve problem resolution time and analysis
• Participate in Incident Response teams to address production or security related issues.
• Participate in an on-call occasionally during projects and as an escalation point
• Stay current with industry trends and emerging technologies through continuous learning and professional development
   

Qualifications/Requirements

• Bachelor of Science degree in Computer Science, or Engineering, or comparable technical field experience
• 8+ years of IT Technical experience managing large scale Infrastructure environments including patching, scripting, and design
• Ability to demonstrate strong logical problem solving and ability to independently execute on technical tasks
• Strong ability to identify system and process inefficiency and security risk and plan for remediation
• Strong troubleshooting, project management, and communication skills.  
• Ability to react quickly and communicate efficiently in a crisis situation.
• Ability to work a flexible schedule (on-call, emergency support, after hours maintenance, etc.).
• Required Skills: Azure AD administration, Azure Role-Based Authentication Control Management, , Azure and Office 365 Migrations, Azure AD B2B and B2C Provisioning, Identity synchronization (on-premise - Azure Active Directory), Azure CLI and PowerShell Proficiency, Azure Security and Policy management, Azure and On-Premise Users & Groups Management, Virtual Machine Management, MS Windows server, folder & file share, authentication, backups, antivirus, ITIL and change management, technical and process flow documentation 
• Preferred skills:  Open AI, Kubernetes, Python, Bash, Machine Learning, gathering technical requirements from