IT Field Manager, Stowe

 

Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!

 

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

 

Job Summary

Come help tackle IT challenges in a high energy, fast paced environment by becoming an Information Technology Manager for Vail resorts. This is an outstanding opportunity for a hands-on leader who can motivate, support, and develop staff who each have varying skillsets. This position will engage in core service management functions such as hiring, procurement, process optimization, and support ticket management. A successful candidate will also be able to manage stakeholder relationships as they communicate, coordinate, and collaborate with IT and Mountain leadership.

 

The work environment requires a positive, upbeat, innovative, and energetic attitude. If you are a proven leader that understands the importance of development, leadership, community, and having fun then you could thrive in this role.

 

Job Specifications:

• Outlet: Stowe
• The budgeted range starts at $68,545 - $85,000 + annual bonus. Actual pay will be adjusted based on experience
• Shift & Schedule Availability: Full Time, Year Round

 

Job Responsibilities:

• Maintain a positive attitude while solving IT challenges, enjoying the benefits of working for a ski company and having fun in a manner that encourages coworkers to do the same.

• Build and lead a small team of technology professionals in an effort to accomplish goals and encourage continuous growth and development.

• Coordinate support for the local resort(s), managing to established services levels and coordinating with local business leaders.

• Own local enterprise infrastructure technology environment by maintaining asset inventory, conducting preventative maintenance, and ensuring accuracy of documentation.

• Manage infrastructure expenses against established budgets.

• Suggest and support implementation of new ideas for improving user support and the guest experience.

• Maintain relationships with key stakeholders including both IT leaders and mountain leaders

• Coordinate and collaborate with local and regional leaders to improve processes, deliver service, complete projects, and act on key initiatives.

 

Job Requirements  

• Positive, enthusiastic, and friendly. 
• Proven ability to lead a diverse team of specialists and subject-matter experts. 
• Three years of experience in service delivery or stakeholder management. 
• Solution oriented with desire to learn new skills. 
• In-depth knowledge of technology support needs within an enterprise environment. Ski industry knowledge preferred. 
• Able to demonstrate a people-first mentality when leading the team, tapping into employees' passions and helping to shape their development within the company. 
• Able to form strong partnerships with key leaders in a dynamic company. 
• The ability to independently and collaboratively develop project plans, understanding project requirements, ensuring vendor engagement, ensuring cross-functional teams meet deadlines, and reporting on progress. 
• Ability to sit and stand for long periods of time. 

• Should be able to work a schedule that can include weekends, holidays, and on-call shifts.

• Valid US driver’s license.