Account Executive - Health Plans

Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.

About This Opportunity:
As an Account Executive - Health Plans (aka Client Success Executive)with Valenz, you will be responsible for managing and growing client relationships through regular engagement, strategic account planning, and solution-based selling. You will lead client presentations, oversee proposals and renewals, and ensure seamless implementation of services. Acting as the primary point of contact, you will collaborate with internal teams to resolve issues, drive process improvements, and ensure compliance, all while delivering exceptional client experiences.

Things You’ll Do Here:

• Lead pre- and post-sale presentations and coordinate regular client meetings to maintain strong relationships and ensure alignment on goals and services.
• Drive revenue growth through upselling, cross-selling, and strategic account planning across assigned clients.
• Manage and track sales opportunities using the CRM system to ensure accurate pipeline visibility and follow-up.
• Oversee client proposals, renewals, and implementations, ensuring timely and effective execution in collaboration with internal teams.
• Develop and maintain Strategic Account Plans that outline client goals, key initiatives, and growth opportunities.
• Serve as the primary client contact, ensuring timely communication, issue resolution, and overall satisfaction.
• Demonstrate strong knowledge of Vālenz products and services, effectively aligning solutions with client needs.
• Collaborate with internal teams to resolve client issues, improve service delivery, and streamline processes.
• Ensure compliance with company policies, procedures, and HIPAA standards in all client interactions.
• Partner with Operations, SMEs, and other departments to meet client requirements and strengthen relationships.

• 5+ years of experience in managing both internal and external relationships; knowledge of healthcare plan administration.
• Experience in healthcare plans, health insurance, or equivalent
• Exceptional communication skills, both written and verbal, with strong presentation abilities in-person and virtually.
• Proficiency in MS Office, especially in advanced Excel functions and PowerPoint.
• Ability to manage multiple client accounts, work under pressure, and consistently deliver exemplary customer service.

• Bachelor's degree in marketing or business administration
• Self-funded healthcare experience

• Work Environment: You’ll need a quiet workspace that is free from distractions.
• Technology: Reliable internet connection—if you can use streaming services, you’re good to go!
• Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.
• Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.