Sales Support Associate

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is the business behind the world’s brands reaching nearly 90 percent of the world’s population. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage™ set us apart. We have approximately 27,000 associates committed to serving our more than 161,000 customers and 1,500 vendor partners worldwide. Learn more at www.ingrammicro.com.

Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This hybrid role is based at our office in Doral, FL, and is required to be onsite a minimum of 3 days per week.

Why Ingram Micro? We offer world class benefits and 401K beginning on day 1 of employment, including:

• Medical, Dental, and Vision 
• 401K Matching 
• Vacation Time, Sick Days, and Holiday Pay
• Work Life Balance 
• Paid Parental Leave 
• Tuition Reimbursement
• HSA and FSA 
• Life Insurance 
• Short and Long-Term Disability 
• Employee Resource Groups
• Employee Referral Bonuses

Position Summary:

Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met. 

Provides support to a team of sales (inside/outside) representatives. 

Works with sales management, sales reps and customer service to process customer orders and/or change orders. 

Verifies and reviews the accuracy of orders. 

Responsible for monitoring overall account activity for assigned group. 

Tracks data and creates reports regarding market conditions, sales results, team earnings, etc. 

May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory). 

Takes orders on self qualified leads when appropriate.  Prepares product/license quotes as needed for pre-sales customers.  


What you bring to the role:

Established and productive individual contributor.  Works under moderate supervision.  Problems faced are typically routine, but may at times require interpretation or deviation from standard procedures.  Makes minor adjustments to working methods.  Communicates information that requires explanation or interpretation.

Provides administrative or technical support at an intermediate level.  Still gaining or have attained full proficiency in their specific area of discipline.  Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Works under moderate supervision.  May seek the advice of senior personnel in the functional area.  Normally follows established procedures on routine work, requires instructions only on new assignments.

High School Diploma or equivalent, 2 year degree preferred.  3 years of general experience or 2 years functional experience.  Applies acquired job skills and company policies and procedures to complete assigned tasks.

*This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all of these duties.
 

The typical base pay range for this role across the U.S. is USD $36,600.00 - $54,900.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to