Associate Director, Management Specialist

Some careers shine brighter than others.If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Department: Wealth & Prem Solutions Tech 

We are currently seeking an experienced professional to join our team in the role of Sr. Delivery Manager, Associate Director

Principal responsibilities

• Managing the deliveries under Wealth and Premier Solutions technology including initiation, approach, budgets, risks, issues, building stakeholder buy-in around the project plan, commitments and changes to the system resulting in the final delivery.
• Responsible for following methodologies and governance using standard project management tools and working closely with delivery managers and team across business units.
• Supporting Technology teams to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications, and budgets.
• Providing management to maintain a focus on how the project aligns to wider program objectives, where appropriate, and to the change portfolio across HSBC
• Responsible for ensuring timely project reporting, risks, issues, and dependencies to the management, stakeholders and steering committees. Making recommendations to influence decision-making in order to maintain progress towards delivery and benefits realisation.
• Ensuring adherence to standard controls thru Non-Functional Requirements and drive teams to achieve compliance and framework, capability management, security controls and technology architecture designs.
• Establishing effective governance and controls, in line with Business Transformation Framework, and co-ordinating cross DevOps and cross Global Business/Global Functions delivery

Role Qualification                                                            

Requirements

• Essential skills for this role include but is not limited to knowledge around Retail Banking & Strategy products, Vision plus, conversant on various surround teams and applications supporting this space such as HUB, staff channels, customer channels, messaging, utilities, alerts, operations, BI systems, external interfaces like Visa, MasterCard, Idemia, Loyalty partners etc. along with knowledge on products, features and services offered.
• A minimum of 5+ years of Technology Project/Program/Delivery management experience preferably within IWPB WPS technology with an overall 15+ years of experience.
• Experience of managing 3rd party vendor agencies and consultancies
• Have experience working with Agile lifecycle, tracking and process management tools, e.g. Rally, JIRA
• Ability to work in an unstructured and changing environment, competent at managing an ever-changing backlog and can pivot on strategy and priorities when business needs arise
• Working with requirements gathering and journey mapping, working directly with business stakeholders. Able to articulate how these requirements are elaborated and validated
• Customer focused, results-based approach, able to deliver to deadlines.
• Understanding of how the changing regulatory environment has impacts on the WPB Technology product design process
• Good knowledge of IT policies and practices combined with IT hardware, software, operations, and networks experience
• Excellent negotiation and diplomatic problem-solvin