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Program Assistant (ACT Team/Behavioral Health)
Copa HealthUnited Statesfull_timeVerifiedPosted 29 Oct 2024
💰 $100,000/yr
About the role
Join Our Team as a Full-Time Mental Health Professional and Enjoy Exceptional Benefits! Receive a $2,000 Sign-On Bonus! What You’ll Get… At our organization, we prioritize the growth, well-being, and satisfaction of our team members. As a full-time mental health professional, you'll benefit from:
- Limitless Growth and Career Advancement Opportunities: Thrive with us through diverse career paths and internal development programs.
- Career Development: Access ongoing training and development through our dedicated Organizational Development & Learning Department.
- Generous PTO Program: Enjoy up to 3 weeks off in your first year, with continuous accruals and an additional PTO day for Employee Well-Being.
- Paid Holidays: Celebrate 9 paid holidays annually.
- Wellness Program: Benefit from our expert Health Coach services and wellness incentives to reduce costs.
- Tuition Reimbursement: Receive up to $3,000 for educational advancement.
- Affordable Health Care Plans: Choose from comprehensive Medical, Vision, and Dental plans.
- Flexible Spending Accounts: Utilize H.S.A., H.R.A, and F.S.A. options with select medical plans.
- Insurance Coverage: Enjoy free Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance up to $100,000.
- Retirement Savings: Benefit from 403(b) retirement plans with a company match.
- Employee Assistance: Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services.
- Additional Insurance Options: Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, Additional Life/AD&D Insurance, and more!
- Requires a minimum of a High School Diploma or GED
- A minimum of two (2) years office experience required, healthcare experience preferred.
- Successfully interacts with all levels / disciplines of people in the work environment.
- Must complete training and demonstrate competence in Integrated Care skills.
- Must have demonstrated experience in Microsoft Office applications.
- Bi-Lingual, preferred.
- Pre-employment drug screening required.
- Must have a Level One Fingerprint Clearance Card by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire
- TB Test clearance required at the time of hire and annually.
- Must have reliable transportation, valid AZ Driver’s License with state minimum insurance coverage and ability to meet and maintain Copa Health’s acceptable driving requirement
- Creates and maintains consumer charts including filing, thinning, closing, etc. Completes ROI packets as requested. Assists with the processing of PCP notifications, medical record requests, and refill requests.
- Supports the Morning Meeting and weekly Integrated Care Meeting protocols through management of the meeting logs and daily assignment schedules.
- Manages the team referral status roster, including collection of baseline data.
- Coordinates and monitors scheduling for the assigned team. Responsible for maintaining Prior Authorizations for services and assists medical staff with medication Prior Authorizations.
- Acts as a liaison between team and consumer (greets, receives, and escorts consumer to appointment when needed). Provides back up Blue Dot coverage in a customer service capacity of screening calls and t
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