Director, Quality Management Office (Job 1241) - Clinical, Biomedical, or Laboratory Research experience required

About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview

The Director, Quality Management Organization (QMO), provides visionary strategic, operational, and technical leadership to ensure the highest standards of quality and regulatory compliance across a diverse research enterprise. This critical role commands a broad span of control, overseeing quality and regulatory systems for an active public health and scientific research organization encompassing complex, multi-site clinical trials, clinical, observational, and epidemiological research. The Director manages all aspects of quality management, process optimization, regulatory alignment, professional writing, proposal development, business development activities, and continuous improvement to support organizational goals, compliance obligations, and research excellence. 

Responsibilities 

• Provide enterprise-wide leadership and oversight for multi-disciplinary quality and regulatory teams supporting clinical trials, epidemiological research, BSL-2 laboratory biospecimen processing, and survey-based projects. 
• Direct the development, implementation, and continual improvement of the Quality Management Plan (QMP) and related Standard Operating Procedures (SOPs), ensuring integration of risk-based quality management practices and robust internal controls across all research activities. 
• Ensure strict compliance and alignment with all applicable federal (FDA, NIH, CDC), international (ICH GCP, GLP, ISO), regulatory, contractual, biosafety (including BSL-2), human subject protection (HHS/OHRP, IRB), and privacy (HIPAA) requirements. 
• Oversee the implementation and enforcement of biosafety management systems and maintain integrity and inspection readiness of all regulatory and quality documentation, including electronic systems and Trial Master Files. 
• Develop and execute comprehensive audit and inspection programs, manage CAPA processes, and directly engage with sponsors, regulatory agencies, and external assessors, leading remediation and continuous improvement efforts. 
• Recruit, mentor, and professionally develop quality assurance, quality improvement, and regulatory staff to sustain high-performing, cross-functional teams suited for high-complexity research environments. 
• Serve as the organization’s principal subject matter expert and liaison on quality and regulatory affairs, engaging with regulatory bodies, sponsors, clients, IRBs, accrediting agencies, and internal leadership. 
• Lead and contribute to professional writing, technical proposal development, statements of work, and responses to RFPs/RFIs, supporting business development activities and showcasing organizational quality and regulatory capabilities. 

Qualifications 

• Bachelor's or Master’s degree in biomedical science, public health, laboratory science, clinical research, quality/regulatory discipline, or a related field. 
• At least 12 years of experience with Master's degree OR 14 years of experience with a Bachelor's degree of progressive quality and regulatory management experience in clinical, biomedical, or laboratory research organizations, including 6 years in a leadership or director-level role. 
• Demonstrated expertise in quality assurance and regulatory oversight of multi-site clinical trials, with advanced knowledge of federal, international, and sponsor regulations (e.g., FDA, 21 CFR, ICH GCP, GLP, BSL-2, CLIA, ISO, OHRP, HIPAA, IRB/ethics). 
• Proven recor