Manager, Corporate Trainer

Our Story:

 

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

 

DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

 

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

 

Job Title:        Manager, Corporate Trainer          

Location:        Conyers, GA or remote

 

What we’re looking for:

 

We are looking for an experienced professional to develop, grow and optimize our corporate training programs to elevate the level of knowledge within our industry and our company and to help us achieve our strategic initiatives through education, awareness and collaboration.

 

What you’ll be responsible for in this role:

 

• Identifying opportunities to develop knowledge that can enable maximum understanding of our products, services and values
• Developing and managing key training resources (both internal and external) to achieve optimal learner engagement and enrollment
• Understanding the needs of learners and coordinating subject matter expertise (both internal and external) to develop content that addresses those needs
• Developing trainer assessments and coaching to continuously improve both the delivery and content of the training and methods used
• Creating internal builder programs such as apprenticeships and ‘train the trainer’ to keep a steady pipeline of talent to address attrition and for continued company growth
• New employee on-boarding training for all levels of employees (technical, professional, clerical / administrative, etc.)
• Identifying, measuring and driving to key metrics and key performance indicators
• Tailoring training to specific customers, partners and audiences to achieve their specific learning objectives

 

What are the basic qualifications?

 

• Bachelors Degree in Education, Human Resources or relevant field OR 7+ years of industry experience
• 2-3 years experience as a training manager
• 5-7 years experience in designing and executing successful training programs / material
• Advanced level experience with MS Software (Powerpoint, Word, Excel, Vizio)

 

What are the preferred qualifications?

 

• 3+ years experience in developing and/or implementing learning management software

 

To be a great fit for the role:

 

• Customer focus – ability to keep needs of customer front of mind with every initiative