Manager, People & Capability, Product Management, Recruiting & Onboarding

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, People & Capability, Product Management, Recruiting & Onboarding

Mastercard’s People & Capability (P&C - aka HR) Product organization is evolving toward an integrated, value driven product ecosystem that supports an integrated, scalable employee experience across all platforms throughout the entire hire to retire journey. As part of this transformation and Mastercard’s broader Global Talent Acquisition (GTA) strategy, the Attract & Onboard Product domain plays a critical role in ensuring a modern, state-of-the-art talent attraction, recruiting, and onboarding experience - for applicants, recruiters, and hiring managers.

We are hiring for a manager level Product Manager to lead our end-to-end onboarding strategy and delivery, ensuring all relevant teams and systems are effectively integrated into Mastercard’s P&C ecosystem. This leader will define the future state model for how GTA leverages technology and advanced automations to meet our hiring goals and attract and onboard the best talent!

Role Summary

As the Manager, Product Management - Onboarding, you will manage the  onboarding product domain – helping with vision, strategy, roadmap, governance, and measurable outcomes. You will bring deep HR & TA tech expertise to shape scalable solutions that optimize talent onboarding, drive hiring velocity, reduce operational risk, improve new hire time to productivity and immerse new joiners into our culture with an exceptional experience.

You will partner closely with Product Analysts, Engineering, Experience Owners and HR COEs to design and deliver products that simplify complexity and drive long-term value for the business.

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Key Responsibilities

Strategic & Product Leadership

Lead the end-to-end-to-end onboarding product strategy - one that connects seamlessly to the overall talent attraction experience while ensuring a compliant process and measurable outcomes

Define the roadmap for talent onboarding innovation and implementation, ensuring global scalability and cross platform alignment.

Reconcile and translate our onboarding strategy and business requirements into clear product vision, user journeys, and scalable design patterns.

Establish success metrics for tech enabled outcomes (e.g., Time to Fill, Time to productivity, etc.).

Talent Acquisition & Onboarding Expertise

Lead the design and delivery of onboarding solutions in close partnership with TA Delivery, TA Operations, and TA Leadership.

Understand the onboarding and talent acquisition technology landscape, assess product options, and recognize potential complexities (e.g. approvals, risks, data quality etc.)

Develop reusable onboarding product components, templates, and workflows to accelerate future product and/or feature innovations.

Partner with P&C Engineering to deliver any onboarding related integrations, data conversion and/or code-based technical solutions

Ensure alignment between Workday and broader HR tech stack during integration planning and execution.

Cross Functional Leadership

Collaborate with GTA, Product, Engineering, HR COEs, and third-party partners to drive accountability, manage dependencies, and guide integration decisions.

Influence executive stakeholders and cross functional leaders on technology, approval, and process implications.

Represent P&C Product in onboarding and/or talent acquisition forums and readiness reviews.

People Leadership & Capability Building

Provide coaching and guidance to Product Analysts to enhance the overall product discipline, as well as strengthen capabilities in onboarding processes.

Champion outside in thinking by bringing market insights and GTA best practices into product strategy.

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Qualifications

Prior experience leading tech-centric onboarding, or onboarding-adjacent, solutioning efforts, including integration, technology harmonization, process consolidation, and data strategy.

Enterprise-level experience in HR Technology, HR Product Management, or HRIS with a strong track record of driving complex, cross functional