Sr. Manager, People Operations

Sr. Manager, People Operations

At Thirty Madison we are seeking a Senior Manager, People Operations to help grow the People Operations function. The ideal candidate is a highly organized self-starter that has demonstrated success scaling processes of fast growing organizations. This person is responsible for all things related to data, tools, process, documentation, supporting and empowering the People team.  You are passionate about operations excellence and you will have a significant impact on the continued growth of a high profile healthcare organization that is changing how people manage chronic conditions.  Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $136,000 - $187,000 per year**
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options 
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy 

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered.

What you get to do every day

• Lead partnerships with service and tool providers (vendors) for the team
• Manage HRIS upgrades, patches, testing and research HRIS issues using understanding of system setup, interdependencies and data flow to resolve issues
• Utilize data and analytics to make data based decisions within People Operations team as well as provide data to business leaders 
• Train HR subject matter experts on best practice report creation, module setup, and dashboards to support business processes
• Responsible for the timely processing of immigration cases including staying current on regulations
• Manage leave of absence related items including final determination of leaves and proper coding in the HRIS
• Drive, evolve and manage onboarding and off-boarding processes including I-9's
• Monitor, review, and update HR processes, tools and records in compliance with legislation and best practice
• Provide guidance on benefits, payroll, and HR processes to leaders and employees
• Lead, develop, provide performance feedback and assign duties to direct reports

What you bring to the role 

• 3-5 years HRIS experience demonstrating solid understanding of core HR business practices and ability to develop solutions to technology-related business opportunities
• Experience establishing and tracking program metrics as well as the ability to identify problems and systematically gather relevant information to see root causes of data integrity issues
• Experience building agile People Operations service delivery models
• Experience with ADP or similar Human Capital Management system
• Advanced proficiency with Microsoft Office Suite
• Experience in change management and process implementation
• Strong collaboration and relationship management with excellent communication skills
• Demonstrated ability to identify and resolve both process and people related issues
• A strong passion for People, technology and efficiency - you are a continual learner
• Strong attention to detail, ensuring accuracy is second nature to you
• An ability to learn quickly, adapt, and adjust on the fly
• A comfortable sense of urgency and a need to make sure everyone is always informed
• Ability to handle confidential and sensitive information

About Thirty Madison 

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine, Picnic for allergies, Facet for skin conditions, and