Who we are:


The Association of American Medical Colleges is a not-for-profit association dedicated to transforming health care by supporting the entire spectrum of medical education, medical research, and patient care conducted by our member institutions. We are dedicated to the communities we serve and steadfast in our goal to improve the health of all. The AAMC strives to make a positive impact not only in your career, but in your life. We offer a comprehensive benefits package which features:

• Significant employer 403(b) contribution
• Public transportation subsidy
• Generous paid time off program
• Tuition reimbursement
• Wellness program that includes: discounted gym membership, onsite yoga and sponsored sports teams

Why us, Why now?

Located within the Organizational Effectiveness unit, the Organizational Effectiveness Business Operations Specialist II will oversee the day-to-day operations of the Survey and Research Central and Human Subjects Protections program, including managing the reviews of all AAMC systematic data collections for legal and regulatory compliance, provide account management and technical survey support to teams across the enterprise in the organization’s approved survey tool; ensuring compliance with organization policies, best practices and processes, in addition to operationalizing and supporting key organizational processes established by the AAMC’s Leadership Team and Chief Strategic Operations and Data Officer.

Activities include being a main contact/liaison for external vendors, supporting internal teams in developing data collections, managing Verint training, managing proper documentation of all data collections and research activities, and awareness of AAMC data policies and application of accessibility and conditions of release. This position will act as a centralized hub to triage processes on behalf of the leadership team, including all proposed data collections, research projects, and staff use of any artificial intelligence (AI) capabilities. This position will also teach and apply knowledge of federal guidelines involving Human Subjects research to all data collections across the organization, in addition to providing operational support to enterprise programs/projects and may lead projects and process effectiveness activities across the enterprise offering generalist support across the OE team.

The ability to be multifaceted in participating and supporting other domains of the OE unit such as project management, process excellence, change management, and other governance and risk activities. Applies professional-level functional knowledge to solve problems requiring the identification and analysis of moderately complex variables. Takes action to address issues that routinely arise in areas of assigned responsibility, but may receive guidance or expertise from higher-level staff on more complex problems.  Demonstrates a high level of enterprise thinking and collaboration in the performance of duties and issue resolution

How will you make an impact?

Survey and Research Central :

• Conducts compliance assessment on research and data activities conducted at the AAMC to ensure compliance with internal policies and processes. Where the applicant, facilitates the Leadership Team processes for review of major projects and research.

• Helps develop and enforce compliance policies and processes for data protection at the AAMC monitoring content in meta-data systems such as Data1, compliance with required training such as Data Asset Owner training, etc.

• Manages daily tasks of the online survey tool, Verint, and coordinates with vendor and IT for proper upgrades and system maintenance.

• Responsible for providing user assistance in Verint and managing any issues that occur in the system.

• Manages the Data Collection and Research Inventories within Data1, the AAMC’s centralized site for all data and research.

• Lead various training specific to survey, data, and human subjects collection and dissemination, from one-on-one support to small groups, on unit survey processes, or other topic areas.  This can include creating guides and manuals, presenting demos to teams, and providing individual support for specific projects.

Organizational Effectiveness

• Assists OE team members in conducting organizational assessments, including leading cross-functional teams, conducting small- to moderate-sized non-technical business proje