Business System Analyst

Special Instructions

This is an online only application
Thoroughly redact or block security sensitive information including social security number, date of birth, age, citizenship status, sex/gender, ethnicity, marital status and applicant photos from all documents. Failure to block such information will render the application ineligible. To see a sample, click here. All uploaded documents become part of the applicant’s application and are viewable to personnel involved in the hiring process.

Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

Job Description

General Statement of Job

The Business Systems Analyst is a pivotal link between the Business Office and the Technology Resource Division, playing a crucial role in successfully deploying and optimizing finance technology systems, including Workday and Banner. This role involves a deep analysis of business processes, meticulous management of documentation, and close collaboration with Workday and Banner support teams and consultants to resolve issues and drive enhancements in finance technology solutions.

Specific Duties and Responsibilities

Essential Functions:

• Act as the co-lead technical liaison between the Business Office and the Technology Resource Division, ensuring clear communication and effective coordination for finance technology projects, including implementing and enhancing Workday and Banner systems.
• Review, evaluate, and document business processes and workflows to facilitate the deployment and continuous improvement of finance technology systems.
• Create, review, and update user manuals, procedures, flowcharts, and other documentation to reflect system changes and improvements accurately.
• Collaborate directly with support teams and consultants to troubleshoot and resolve issues with various finance systems, assess potential risks, and develop practical solutions.
• Analyze system data, leveraging help manuals and PC data to ensure optimal system functionality and performance.
• Participate actively in Business Office technology projects across all phases—including analysis, implementation, testing, maintenance, and support—ensuring timely and effective project delivery.
• Manage departmental reporting needs by handling Workday reporting and other tools such as Argos, Monarch, SQL queries, and Microsoft Office Suite software while also maintaining cycle transaction files.
• Oversee access security by maintaining business process approval processes security and domain-level security access, ensuring robust protection of sensitive information.
• Maintain and update the department website to align with current system updates and business requirements.
• Monitor and manage automated reports and scripts to ensure accuracy and reliability in reporting.
• Develop a thorough understanding of the technology systems the Business Office uses and work collaboratively with Technology Resources and vendors to address issues and integrate new solutions.
• Oversee the TouchNet Marketplace module, including managing stores, products, and uPay sites, and ensure seamless integration with third-party systems.
• Keep internal documentation and processes up-to-date with system upgrades and service packs to ensure ongoing accuracy and relevance.
• Collaborate with Technology Resources to create and manage shared drive folders, including configuring access restrictions as necessary.
• Develop training materials and conduct end-user training sessions to facilitate the smooth adoption of new systems and processes.
• Performs other duties as assigned.

Required Education and Experience

• Bachelor's degree in Computer Science, Computer Information Systems, or related field required.
• At least five (5) years of experience in applications programming and design, in part