Client Solutions Student Assistant

The ASU Outreach Hub is dedicated to connecting more constituents in impactful ways using data-derived insights, integrated and collaborative approaches and advanced outreach techniques in support of the ASU Public Enterprise.   

The ASU Outreach Hub, a suite of services in support of ASU academic units and operating enterprises related to marketing, alumni engagement, and philanthropic outreach, is seeking a Client Solutions Student Assistant. This position will perform varied tasks in support of the marketing efforts across ASU Enterprise Partners.

This position will report to the Client Solutions Manager and will work 15-25 hours per week during the fall and spring semester with extended hours during the summer, spring, and winter breaks.

Learn more about our student employment program here. 

What you'll do:

• Provides excellent customer service and assists clients in updating and creating fund web pages. Collaborates with the project management team to ensure the requests are completed in a timely manner and troubleshoots any challenges.

• Creates professional, branded presentations for various clients that may include creative briefs, reporting data and/or strategic campaign insights.

• Assists with large marketing campaigns, such as Sun Devil Giving Day and Gratitude Week.

• Documents processes and updates documentation as needed

• Participates in on-campus events and special projects as needed

• Other duties as assigned  

 What you'll need:   

• Willingness to learn and ability to work well with others.

• Comfort with working with high profile clients.

• Collaborative style, combined with the ability and desire to work in a team-based environment 

• Ability to maintain a high degree of confidentiality and responsibility regarding information related to Enterprise Partners, its subsidiaries and University business and confidential prospect information

• Strong and collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone

• Ability to work both independently and as part of a team

• Problem solver who can take initiative and set priorities while being flexible 

• Team-oriented strategist able to effectively manage complex situations involving numerous and sometimes competing constituencies

• Ability to represent the institution well

• An advocate’s belief in the vision of ASU as the New American University

• High attention to detail and thoroughness in completing assigned duties

• Highly organized and able to handle multiple projects

• Adept at navigating complex environments with evolving priorities and communication plans

Relevant qualifications:

• A current Arizona State University student pursuing a degree in Business, Marketing, Journalism, Public relations, Communications, Entrepreneurship, Social Sciences, or related field.

Preferred education and experience:

• Customer service, social media or marketing experience.  

Preferred skills and abilities:

• Project management tool experience (Wrike, Asana, Monday, etc)

Benefits:  

• Hybrid work schedule. We work from home two days a week!

• $30 bi-weekly cell phone reimbursement 

• Hands-on experience in a professional environment 

• Professional development plans  

• Opportunity to network with ASUEP leaders and other ASU students 

• Access to LinkedIn Learning and their 8,000+ courses 

• Professional skills workshops 

At ASU Enterprise Partners: