Non-Credit Registrar

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About Northern Essex Community College:

THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts.  Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center.  Our urban campus in Lawrence occupies a number of buildings in the heart of downtown.  Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center.  Both campuses are a short drive to Boston and to the beaches and state parks along the coast.

The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve.  NECC is also committed to using evidence to guide planning and decision-making.  These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.

We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve.  With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.

We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.

Job Description:

POSITION: Full-Time Non-Credit Registrar (Registrar): Center for Corporate and Community Education; Haverhill Campus; 37.5 hours per week, Non-Unit Professional Position

SUMMARY: The Non-Credit Registrar will report directly to the Executive Director of the Center for Corporate and Community Education, with equal work done on behalf of the Center for Adult Education, and dotted line reporting to the Academic Affairs Associate Dean/Registrar. The Non-Credit Registrar manages and oversees the student information system (SIS) for non-credit programs, ensuring accurate course scheduling, enrollment, and data management. This role includes financial oversight, data governance, and system integration to support the seamless operation of all non-credit offerings. The registrar also provides direct student support, prepares reports for institutional use, and collaborates on marketing strategies to promote programs. As a key member of the workforce development team, this position ensures compliance with institutional policies and supports the strategic goals of the college.

RESPONSIBILITIES: 

• System management (25%) of the non-credit student information system, Modern Campus Lifelong Learning Extended Education - LLL EE (formerly Destiny One)
  • Leads and facilitates inter-departmental collaborations ensuring alignment and best practices between Corporate and Community Education (CCCE), Center for Adult Basic Education (CAE), IT, Institutional Effectiveness (IE), Finance, and Marketing and Communications to identify and document best practice workflow for all LLL EE processes
  • Leads and facilitates collaboration with vendor, CCCE, CAE and other departments to identify and implement additional features to enhance customer service, increase participants, and make data informed decisions
  • Communicates policy and procedural changes across all internal channels
  • Identifies and documents all major workfl