Director, Product Management - Revenue Cycle Solutions

IMO Health is on a mission to reinvent today’s inefficient and costly healthcare revenue cycle by helping providers align clinical documentation with payer policies – ultimately reducing claim denials, optimizing reimbursement, and improving care quality. We are seeking a Director, Product Management to lead strategy and execution for our innovative, next generation revenue cycle solutions.
As a senior member of the product team, you will own product roadmaps, prioritize key initiatives, and work cross-functionally to deliver solutions that solve real-world challenges in the evolving reimbursement landscape. You will serve as the voice of the customer and market, helping to shape the future of IMO Health’s revenue cycle solutions.

Responsibilities:

• Act as the IMO Health revenue cycle subject matter expert (SME), keeping abreast of advancements in both healthcare and revenue cycle management solutions.
• Define and execute clear product visions and roadmaps for next generation revenue cycle management solutions, aligned with business objectives and customer needs.
• Conduct market research and competitive analysis to stay on top of trends in RCM, AI technology, and healthcare industry regulations (e.g., HIPAA).
• Regularly engage with customers and partners to validate product concepts, refine solutions, and drive user adoption.
• Gather and synthesize customer feedback and requirements from a wide range of stakeholders, including healthcare providers, payers, and internal teams.
• Identify and prioritize required investments
• Ensure complex customer needs are translated into clear and actionable product features for the engineering team.
• Work closely with data and AI engineers to define AI use cases, build and deploy AI models, and continuously improve model accuracy and performance.
• Partner with sales, marketing, commercialization and customer success teams to ensure successful product launches and go-to-market strategies.
• Coordinate with legal and compliance teams to ensure all product offerings meet regulatory and data privacy standards (e.g., HIPAA).
• Oversee the full product lifecycle, from ideation to launch, ensuring that product milestones are met on time and within scope.
• Define and track key performance indicators (KPIs) to assess product performance and customer satisfaction.

Qualifications:

• 10+ years of product management experience, with a focus on healthcare revenue cycle management solutions
• Deep understanding of medical necessity, prior authorization and/or healthcare reimbursement workflow
• Entrepreneurial spirt, with proven track record of launching successful B2B healthcare products.
• Strong analytical skills, with the ability to synthesize market trends and customer needs.
• Excellent communication, collaboration, and stakeholder management skills.
• Experience working in Agile environments with cross-functional teams.