SAP iXp Intern - Ticketing Operations & Hospitality, Global Sponsorships

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

 

COMPANY DESCRIPTION  

  

As a market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.   

  

Office Location: Hudson Yards, New York, NY  

Contract Duration: 1-Year  

Anticipated Start Date: July 15, 2024  

  

Purpose & Objective of Position  

  

The Global Sponsorships team aims to provide first class experiences to our customers and stakeholders. Our goal is to run efficiently as a team and ensure the support to all team members in order to deliver effectively in a deadline-oriented environment.  

  

Expectations & Tasks  

• Act as main point of contact for day-to-day hospitality operations with North America properties  

• Manage usage of contractual assets i.e. player appearances, signed merchandise, logo usage  

• Order food & beverage for all suites and track associated budget  

• Work with respective venues to ensure suite upkeep   

• Order branded inventory  

• Lead all ticketing operational properties through custom SAP customer nomination and ticketing platform 

• Empower distribution of over 20,000 tickets annually, across the global   

• Create custom templates for over 1,500 annual sponsorship events across North and Latin American   

• Report customer attendance at all sponsorships events (daily) to support Global Sponsorships team KPIs 

• Manage internal Americas, stakeholders for the sponsorships nomination and ticketing platform (system used to nominate, invite, and report across our sponsorships events)  

• Train new users from Americas marketing, compliance, and sales on the tool  

• Troubleshoot and communicate with users across their experiences  

• Expand tool usage to new, internal teams  

• Align with regional activation teams on best practices for guest communications, ticket distribution, reporting, and employee engagement opportunities 

• Act as a liaison with the compliance team to ensure all processes are properly documented and updated when needed 

• Update internal documentation trackers including story and activation calendar and property manager update wiki for weekly review  

• Manage all shipping needs for the team  

 

Skills / Competencies  

• Computer skills: Microsoft Office, Microsoft Excel, Adobe Suite including Photoshop 

• Language skills: Fluent in English  

• Soft skills: Organized, detailed driven, responsive, and able to multi-task in a timely manner, strong interpersonal skills, ability to collaborate, be proactive, troubleshoot, strong work ethic and positive attitude  

  

Educational Requirements  

Current student at a university or recent graduate – preferred fields of study: Business Administration, Sports & Entertainment, Marketing, Accounting, Finance, & related fields – but MUST have the ability to support this role full-time.  

  

Qualifications  

Your set of application documents should contain a cover letter, a resume, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employees (including internships).   

  

 

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related