Laundry Attendant / Housekeeper

Description

The Residence Inn by Marriott located in Boise, Idaho is looking to add to our hospitality family! This award-winning hotel is perfectly located near Downtown Boise. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! 

SUMMARY

Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.

BENEFITS

Travel Perks

Optional Daily Pay

Flexible Schedules

Health/Life Insurance

401k

Paid Time Off

Dental/Vision 

Employee Assistance Program

Referral Program

OVERVIEW

The Laundry Attendant is to keep linens washed, dried, ironed, folded, and stored in designated areas daily. They are to keep the laundry area and equipment clean and in good working order. The Laundry Attendant may be required to perform tasks, which involve exposure to visible blood contamination or reasonably anticipated blood contamination. He/she must be knowledgeable about OSHA Blood-borne Pathogen Standards, and must follow the required procedure for handling, cleaning, disposing, or moving of objects/materials and the clean-up of blood, infectious materials, or body fluids containing blood. This position must also be able to understand the English language. Being bilingual is desirable, but not a requirement of the job. Working in a hotel requires that you be available to work every day of the year, as the hotel never closes. The Laundry Attendant reports to the Head Housekeeper. This position will be a hybrid position with some days working in laundry and others as a room attendant cleaning guestrooms. 

ESSENTIAL FUNCTIONS

• Ensure total guest satisfaction by following the Head Housekeeper’s requests
• Performs routine duties including, but not limited to, the following: washing, drying, folding and sorting linen and terry, treating stained linen
• Performs established work procedures and standards to maintain linen supply level appropriate for hotel’s occupancy level
• Responsible for maintaining proper laundry chemical levels and reporting needed supplies to supervisor, before running out
• Reports potential safety hazards, repairs and equipment problems immediately to your supervisor
• Will keep equipment and laundry area clean, including the daily cleaning equipment at the end of the shift
• Must work with various cleaning chemicals and solutions and comply with EPA and OSHA regulations and other safety policies of Resolute Road Hospitality
• Follow all clean linen procedures including drying, ironing, folding, and storing all laundry in linen closets and designated areas by designated persons
• Must be qualified to operate various kinds and types of laundry equipment safely and properly

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
• Change and replenish bed linens, towels and other guest amenities, as needed
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms
• Ensure all hotel property is in working order; report missing articles, damage, or mechanical problems to management or supervisor, as necessary
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
• Turn in and log all guest property left in room or other public space
• Attend pre-shift meetings to learn assignments and the day’s tasks
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture)
• Perform guest turn down service, as needed
• Follow Company policies and procedures
• Other duties as assigned by supervisor or management
• Ensure all rooms/assigned tasked are completed with the allotted MPR’s

KNOWLEDGE, SKILLS, and ABILITIES

• Consistently reports to work at the scheduled time in the proper uniform with nametag
• Represents the hotel in a positive manner at all times
• Communicates effectively with Front Desk and Maintenance as needed
• Performs special projects to maintain maximum service at all times
• Changes bed linens and shower curtains as assi