Senior DevOps Support Engineer

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

Other

Job Family:

Systems Engineering

Job Qualifications:

Skills:

Analytical Thinking, DevOps, Systems Design

Certifications:

Experience:

9 + years of related experience

US Citizenship Required:

No

Job Description:

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. 

GDIT is your place. Make it your own by discovering new ways to apply the latest technology securely and expertly. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Senior DevOps Support Engineer joining our team to support activities.

At GDIT, we foster a people-centric environment. As a Senior DevOps Support Engineer, you will be trusted to develop, maintain, and support DevOps practices, including deployment support. IN addition, you will monitor and support daily systems operations, including daily production jobs and system interfaces.  In this role, a typical day will include:

• As an organized, analytical problem solver, you will work with the DevOps team to design, develop, and maintain software and tools to support building, deploying, and monitoring applications
• Deploy and configure cloud services according to best practice
• Develop better and more efficient ways of delivering solutions that meet business objectives
• Creates/updates and maintains system documentation
• Write process requirements, technical design documents, and standard operating procedures
• Responsible for continually advancing the technology in a collaborative and creative Agile environment using many of the latest technologies and industry best practices
• Designs, plans, and integrates cloud computing and virtualization systems using infrastructure as code and modern cloud-native deployment techniques such as DevOps and/or DevSecOps.
• Design and support Continuous Delivery
• Work with Solution Architects to conduct proof of concepts (POCs) and assist in Production implementations
• Assess existing application stacks and suggest cloud native services for applicability
• Assess existing environments for opportunities to simply, automate or bring efficiency to technical processes
• Develops automation scripts for efficient deployment and operations of cloud environments
• Advanced troubleshooting including analyzing log & trace files, opening service requests, collecting documentation, working with vendors, and driving problem resolution
• Perform and automate Windows and database administration activities, and lead and collaborate with the development team on continually improving our processes
• Conduct investigations and analysis to provide recommendations regarding technology improvements, development best practices, standardization, upgrades, and modifications to the DevOps process
• Monitor daily production jobs to ensure proper execution
• Conduct production troubleshooting to ensure system is properly processing data files and ensure system interfaces are operational
• Work collaboratively and effectively with all levels of management and staff within the organization

Required Skills:

• 10+ years of experience supporting IT infrastructure
• 5+ years of experience DevOps or cloud architecture in Azure or AWS
• 5+ years of experience with supporting and developing DevOps processes using Git, Jira, Jenkins, Azure DevOps or other CI/CD tools
• 5+ years of experience creating deployment scripts with Jenkins or Azure Pipes
• Experience with documenting procedures
• Working knowledge of software deployment, versioning, and release management processes
• Experience working with and supporting software production server environments
• Must be able to obtain a Public Trust clearance

Desired Skills:

• Experience with Copado
• Experience working with database technology
• Salesforce administration and deployment experience
• Experience in Agile practices
• Experienced in Agile software development practices and tools, such as Atlassian JIRA
• Work experience supporting Department of Health & Human Services (HHS) agency or other Federal agencies
• Excellent knowledge of best practices and an understanding of industry trends and difficultie