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Director, Marketing Operations
Zones, LLCUnited States, United StatesRemotefull_timeVerifiedPosted 17 Jul 2024
About the role
Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: The Director, Marketing Operations role is a high-impact, high-visibility role. We are looking for someone who has proven marketing operations experience and can develop creative solutions to marketing's operational requirements and challenges. You must have excellent attention to detail, be well organized, and be able to manage multiple projects simultaneously. This critical position reports to the VP, Marketing. Working directly with our VP, Marketing, this marketing leader will focus on the operational aspects of a growing, dynamic marketing team, be a "hands-on" operational leader, and "day-to-day" manager. You will be a team player working collaboratively with sales, marketing, and cross-functional teams to drive success through best practices and efficiency. As a member of the global marketing team, you will work to build, evangelize, and deliver a world-class marketing operations function to support our sales and marketing teams driving our industry solutions. This leadership role works closely with our executive, marketing, sales, and product teams in a fast-paced and rapidly growing market. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative pf the knowledge, skill and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What you’ll do as the Director, Marketing Operations:
- Manage a team of marketing ops specialists.
- Provide leadership and support to the marketing team in analyzing marketing performance data and making recommendations to optimize marketing performance.
- Establish efficiencies to streamline the daily operations of the Marketing team. This includes but isn’t limited to improving documentation of important processes and definitions, schedules and events.
- Oversight and support of our marketing automation tools including Hubspot and the interactions with other integrated systems ensuring data quality and augmentation.
- Ongoing management of marketing best practices, maintenance of campaigns, programs, & event performance.
- Create business and system processes ensuring data accuracy and timely synchronization of system databases.
- Create and manage marketing budget working across the team and providing timely updates of actuals against budget. Ensure we hit COA targets (Cost of Advertising).
- Partner closely with sales operations to ensure key marketing data is updated in our CRM for reporting, dashboards, and analytics.
- Develop and manage the executive data set, including dashboards, reports, and analysis that accurately communicate Marketing effectiveness.
- Aggressively review and negotiate marketing contracts to support our overall marketing strategy.
- Help develop and manage partner dashboards and trackable marketing ROI.
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