Chief Enterprise Architect

See yourself at Twilio

Join the team as our next Chief Architect. 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

The Chief Architect will lead the enterprise architecture function. Converting architecture and strategy into actionable delivery will be a primary requirement for this position. The focus of the role is to ensure that the business strategy, along with any relevant trends, is expressed in the enterprise’s processes and systems. This role will facilitate digital and technology change in the enterprise  in a way that maximizes its value and minimizes the associated difficulties.

Responsibilities

In this role, you’ll:

• Lead the technology strategy for the Digital organization; create and advance the enterprise architecture vision in line with modern trends in digital technology
• Own and create the enterprise technology roadmap and how it interfaces with critical organizations and priorities such as information security
• Develop an Enterprise Architecture framework and provide higher-level technical oversight and guidance for all digital initiatives
• Consult with and provide guidance to senior management and a number of departments on advanced technical issues
• Head the Digital organization’s architecture board and define and govern the interface with technologies being brought into the enterprise
• Establish technical workflows between the various parts of the Digital Services and Security (DSS) organization and the rest of the Twilio R&D universe
• Own the enterprise’s infrastructure and cloud strategy
• Create and own the enterprise technology capability map to enable the rest of the DSS team to align their service portfolio to the organization’s capabilities
• Senior most technical resource who represents DSS in internal technical leadership forums
• Considered a thought leader who represents Twilio in external technical forums

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 12+ years of experience in the Information Technology discipline.
• 7+ years of experience as an Enterprise Architect directing and leading technology architects for large corporations.
• Strong interpersonal skills with the ability to communicate effectively with senior management and engineering teams.
• Strong expertise in Identity and Access Management, Agile software methodologies, cloud and data center infrastructure and applications.
• Drive a culture of innovation, data driven solutions and a forward compatibility mindset to ensure the workforce is seeking and leveraging emerging industry trends and changes that affect the business and the member experience.
• Bachelor’s Degree or equivalent: Computer Engineering or Science

Location 

This role will be remote based in the USA. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower emplo